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March 2024 by G B.
It's me again: it's been many months since I tearfully sought out advice from an employee at this store on 192nd: I'd adopted a special needs dog that was abused and isolated during critical months of his first year of life, then turned into a shelter where he developed panic attacks over the second year. He was unadoptable because of his fear of people. Silly me, I wanted a challenge and felt so connected to this guy, I adopted him. As he approached his second birthday, the shelter offered great advice for his ongoing care, but after several months I was losing hope of ever helping this boy to overcome his early trauma, having panic attacks seeing people even across the street from us. Seeing children? A total meltdown. Chris (Kris?) at All Natural Pet Supply on 192nd offered me encouragement and advice which has proven to be invaluable. With the help of my Vet clinic (Cascade Park Animal Hospital), my wonderful boy and I make Happy Visits to both the clinic and to this store, and now he is confident (though cautious/curious) as we walk the local streets and trails and passing nearby pedestrians. It has been night and day! The employees at this store are amazingly helpful and respectful of Mackadoo's challenges: he has not had a panic attack there, even while meeting strangers. Something very special is going on in this store! Mackadoo cries with delight whenever we turn into the parking lot: he knows there are Great People And Things In There and he can't wait to politely greet the folks there even if they are strangers. All the employees he's met know to avoid eye contact while offering the treats I provide. And so I continue to spend $$$ for the most amazing treats this store offers that help this boy refocus and to reinforce calm, confident behaviors. Every time we go in and see Chris (Kris?) I continue to get so much good advice on next steps in building this dog's confidence. Chris (Kris?) is a jewel with wise advice, as he stated he's gone through this process of healing with his own dog. Wouldn't it be wonderful if all your stores could provide this kind of advice and encouragement to those with shelter dogs having fear issues? Chris (Kris?) has been transformational in my life and this store is now a safe, wonderful place for my formerly scaredy-cat boy. Everyone there is so supportive and respectful of my dog's fears. I have no affiliation with Chris (Kris?), other than receiving his kind and invaluable advice and the kind encouragement he offered to me during a very discouraging time in my life. As a result, this shop has been a welcoming space for my boy, and the only trouble I have is to keep Mackadoo from sneaking treats off the shelves. This shop has been a wonderful healing space for a really wonderful dog who is beginning to shine with joy, confidence, and affection. Thank you, Natural Pet Supply, and especially to the kindness of the employees at the 192nd store, with greatest gratitude to my primary non-veterinary support person, Chris (Kris?). Again, please consider promoting or giving this guy a raise! And my deepest gratitude to all the employees at All Natural Pet Supply on 192nd: they heal my heart with their kindness toward this special boy.
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January 2024 by Susan W.
This store is awesome. They are very knowledgeable & have a great rewards program. They offer free delivery and with an ice storm forecast they called to see if we absolutely needed a delivery & they offered to do it before the storm hit. we didn't need it and they delivered a day later - when it was still icy! They truly go out of their way to serve their customer!
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June 2023 by Ambra W.
I love this store, the staff, and their selection. They aren't just in it to sell things, they also want to help your animal. Kind and caring.
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June 2023 by MoonBaby A.
I love this store, the staff, and their selection. They aren't just in it to sell things, they also want to help your animal. Kind and caring.
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May 2023 by Jacinta Cox
My dog is very boogie and picky about what he eats. He loves this place and prefers the Northwest Naturals dog food to other varieties. We went to their doggy Easter egg hunt and he won a prize. Friendly and helpful staff, with truly healthy and clean quality food products and treats for pets.
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May 2023 by g burgess
I SO appreciated the attention I got when I mentioned that I was adopting a special needs dog out of a local shelter. Your customer representative was very generous in donating some items and encouraging me to let my new adoptee visit the store. The herbal drops didn't make a difference in his intestinal issues, nor did the CBD treats calm him down, but this store's encouraging attitude definitely made me feel at home. This wonderful employee encouraged me to bring this boy, who is afraid of strangers, into the shop, and he's slowly gaining confidence so that we can do so. We hope to visit you soon! Thank you, especially, for the durable toys you've stocked over the past year! Bringing this scaredy-cat boy into the store will be a real bench-mark in his journey from hell to heaven. Thank you for offering to support me during his time of transition from fear to trust!
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May 2023 by Donna Baskett
The food is great quality; however, is not financially feasible for someone on a fixed income. The most resent visit resulted in the cashier not knowing the answers to my questions, calling other stores, and not having any solution. I have switched to a different, lower priced food, which I hope will work.
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May 2023 by Sarah Staeck
Great place for healthy treats and chews!! They have a CBD that made my special needs dog so much more comfortable. Not cheap, but so worth it for us.
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May 2023 by Michelle Lundquist
This place is great! The staff is always super friendly and helpful. They also carry the raw foods my cat loves (Wild Coast Raw and Quest).
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May 2023 by Carol Williams
Very helpful and nice employees. They have the Nupro vitamins I and the salmon oil and much more that I love for my dogs.
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May 2023 by Traci Chumbley
I love the staff and the selection of goodies, toys, food, and all things dog!!!! Best pet supply in Clark County.Thank you guys!!!!
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May 2023 by Colleen O'Connor
Always a great place to find healthy food and quality accessories (toys, harness, leash) for my doggy!
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May 2023 by Ethel Stratton
Knowledgable, helpful and friendly. Could not ask for more. My go to pet store when I am in Camas/Vancouver
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March 2023 by Stephanie Pacione
Best pet store, hands down. Friendly associates and awesome products. Wouldn't go anywhere else!
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February 2023 by Rachel Mower
The staff here are so helpful and offer advice, options, and personal experiences to help you make more informed decisions about all sorts of pet-related inquiries, from feeding to grooming. They work hard to keep inventory levels of the specific brand & flavor of food that my pets prefer available. There are frequent buyer incentives on some bagged kibble and case quantities of wet food, which is very appreciated because my cats will only eat the high dollar nom noms. Great variety, and always friendly, knowledgeable service!
