-
February 2024 by Marilyn Self
Very helpful group of people!
-
December 2023 by Janae Harper
OZZY IS A FRAUD. My bill was supposed to be $180 and it was $450. I called numerous times and he said he would fix it. He added insurance that I declined.
-
December 2023 by Mint Chocolate
Ozzy helped us out and made the experience so seamless! I really appreciate how quick transferring over was and Ozzy was a delight to work with :) He got us all set up and made us laugh and feel comfortable in the process. Thanks Ozzy for such a great experience!
-
December 2023 by Connie Wilt
We came in to get new phone service and the manager ozzy was amazing and took care of everything we needed. I wasn't going to switch but ozzy seemed to be very knowledgeable and very professional! He was amazing and he went above and beyond our expectations! If you go to this store ask for ozzy he's the best!
-
December 2023 by Betty King
Amazing experience, if you need an At&T guy Ozzy is your man! I cant recommend him enough. If you are in the vancouver area and you are not working with Ozzy you are missing out!
-
December 2023 by Mel White
Great work! My wife I came in to get new phones and ozzy was a rock star! Thank you for being awesome.
-
November 2023 by Barry Gallegos
After getting a major run around and literally lied to by the AT&T online support, we stopped in and the Manager Ozzy literally fixed our issue in 5 minutes when the support person at the activation center said it couldn't be done.I will definitely stop by this location again if I ever have questions or need assistance - OZZY ROCKS!
-
November 2023 by Mazzeo Sanchez
My boy Ozzy helped with everything I needed super quick and efficient at getting you in an out definitely recommend coming to my guy
-
October 2023 by Gary Pape
Ozzie was great to work with and got us all set up well. He is efficient and professional and our family was very happy with his service
-
September 2023 by Glenda Garrett
This store on 63rd and Andresen is now staffed by a new manager trained by AT&T and an assistant manager, Ozzy, who is couteous and knowledgeable in how to perform the tech and plan side of service for customers.I was caught in the previous mess in staff problems, but when I called Sept.1st, Ozzy told me that the store was now ready to operate on schedule and with a new manager and staff to help customers.I took in my two phones to complete the data transfer and trade in of my old phone as begun by different people before and then stalled during staff problems.Ozzy asked questions and listened, completed the install of my new phone to AT&T network, and the new manager approved the trade in. Ozzy was able to move important text messages needed for links to forms to the new phone without redoing the data transfer. He checked again to be sure I was satisfied that everything was transferred from my old phone, then reset my old phone to factory to remove personal data. The manager helped be sure that the AT&T plan was correct and in less that 45 minutes all of the tangle from the past staff issues were fixed.Ozzy bookmarked a page with user guide info for my new phone and I was finally able to use my new phone and switch it between house WiFi and AT&T network.I do not give top ratings often, but this store is now the only one that has demonstrated a professional, courteous, and knowledgeable ability to provide service that should be expected to help customers with choices for plans, options for devices, and to answer questions to help customers make informed choices, as well as complete the technical processes needed to install new devices to the AT&T Network.So, I can highly recommend the service at this store as of Sept 1st 2023.This GOOGLE FORM is not friendly and I have entered text multiple times and lost my place because I cannot see it once it goes beyond some unknown character limits. GOOGLE needs to fix this form.
-
September 2023 by Scott Douglas
Very poor customer service. If you enjoy being put off over and over, this store is for you. You may find the front door of the shop locked with a gone to lunch sign . It will have a return time written on it but don't count on that being accurate.
-
September 2023 by Jackie Freeman
Ozzy was a great. Took care of my service quickly and professionally. I appreciate the great service received.
-
August 2023 by michael bridger
We were at AT&T and Jalen and Christopher who are very helpful and they did an awesome job in fixing the problem and helping us they deserve a rating of 100
-
July 2023 by Christian Adams
Says they're open until 7pm. Showed up at 6 and was turned away. Guy said he's short staffed but two of them were sitting there. I Really needed their help and they didn't care
-
May 2023 by Claire Curtis
Special thanks to Mikal for making this the best experience at a phone dealership that I've had ever!! Fun, helpful, and patient.
