Bank of America (with Drive-thru ATM) receives mixed reviews regarding its service and operations. Several customers highlight exceptionally helpful and knowledgeable staff members who provide sincere, genuine service, take time to answer questions, and even help with promotions. A manager is noted for proactively helping to move things along when lines are long. However, common complaints include that the location is never staffed enough, causing long wait times, and the parking lot is very small. A recent ATM theft has also raised security concerns among clients, with suggestions for better protection during repairs. The business states it follows enhanced cleaning procedures and may modify hours, advising clients to check services via the Mobile App or website.
Andro & Team have given me exemplary service every time I visit this location. 5/5 recommend
April 2025
Mrs. Shalini Rao was absolutely amazing... kind and fast working ... thankyou for your service
July 2024
Everyone at the branch that I dealt with Carla, Andro and Ibrahim were polite helpful and kind. I cannot believe the branch rating is so low. Probably has to do more with the person leaving the low rating than the people in the bank.
