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March 2024 by Ken Lewis
Very unpleasant manager to deal with.
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February 2024 by Annie S
Made an appointment that wasn't in their system, but they still helped me change my name in less than 5 minutes!
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November 2023 by Vlad V
Excellent service, not too busy even Friday at 4 pm, very quick and friendly clerk. Definitely will be back to do a business
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September 2023 by Nathan D
Won’t answer phones or take walk ins. Do not waste your time here. Try the branch on Mill Plain.
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July 2023 by Major Pain
Ellen Manning was helpful with my banking needs quite and cheerful too
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June 2023 by Austin Riggs
This is a good place to start my bank account. Because my birthday is tomorrow.
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May 2023 by Mona Osterweil
I rarely have need to do work deposits here, every couple months... but it seems no matter the time, there is a line and one teller. Nice employees, but everytime....
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March 2023 by Blake Koch
I had a recent experience working with Brian, the branch manager. He was great and did a good job. My issue is this BofA's decision to only offer open bank hours from 10-4pm really? 6 hours is obviously not enough time to serve your customers and is likely a major contributing factor as to why people have to wait 30 minutes at times to see a teller. Not to mention that most working people now have to take time off work to to handle their business with the banking center.
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January 2023 by XCELENT CONCRETE SERVICES
Worst customer service. Ridiculous. Closed my account.
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November 2022 by Douglas Glover
The bank building has been in the process of being power-washed and renovated for a while. Whoever decided to renovate decided to block off the walk up ATM. So the drive up ATM is the only ATM. So today it’s temporarily unavailable. Now I understand you need a little time to refill the ATM but when you wait and the ATM doesn’t come up, you need to drive over to almost Andersen before you can find a functioning ATM. This branch’s hours are getting shorter and shorter. BofA has pushed the convenience of the ATMs for years and now they’re limiting the convenience. Put on top of that BofA’s decision to increase check prices so that 40 checks cost more than a hundred checks cost a year ago and you wonder if BofA just speaks as though they care for their customers. If you ask why the increase, their reason is it’s proprietary.
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October 2022 by I Z.
This Bank of America location is great. The staff are very friendly and helpful. They are knowledgeable and professional. I highly recommend this location for any Bank of America needs.
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August 2022 by Carole H
If you have the time to stand in line, ok.9 times out of 10 there is only 1 person helping the long line, while 4 others sit at a computer. I don't feel like B of A cares for the customer. Ellen (teller) is awesome. Very helpful and kind. Please give this young lady a raise.
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August 2022 by Mary Hardin
I have been going to this branch for ????? Years !!!!! The tellers and managers have always been extremely polite !!!!!! Have not had any bad experiences!!!!Maybe it isn’t always the bank workers .. but possibly it is the customer who is just having a Giant Bad Day ?
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June 2022 by Best S.
Best Branch in Vancouver!!!! Stuff is very friendly, super helpful and professional! I highly recommend this branch and very thankful to their manager Brian Charest!
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March 2022 by Lucky Schultz
This guy named Ryan big guy came out while my mother was on her oxygen in her car in the drive thru ok deposit even though i was smoking 60 feet away marched away and acted like he was gonna fight me it's like wow all we wanted to do is deposit money but he was actually acting like I'm gonna rob my own mother ok .. This kind of person don't belong working at a bank ok he was crazy AND almost gave my mom a heart attack so please fire this guy so it don't happen to anyone else
