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May 2025 by Олег Воронов
Many thanks to Andrey for helping me open an account, quickly, clearly and professionally!
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August 2024 by c
Dont come here expecting to use the atm
... ever dont even think that they leave the inside door unlocked either
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July 2024 by Ashley Davis
I had made some purchases from a website I found to be a scam. I went into the branch for help reversing the charges/canceling the purchase. A Manager came out to assist me, the transaction was quick and pleasant.
The bank itself was clean and organized. This was my first trip to this location, I will definitely be back.
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April 2024 by Marie Wolfe
Felt pressured to put more $$ into acct. Asked for help with my FICO score and was ignored.
Banker inputted my info incorrectly and I have no mobile or ATM access.
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April 2024 by Travis
It’s a nice new bank. Having a bank full of employees and utilizing only one of the employees to help a awaiting line of customers is very frustrating
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March 2024 by Nacho
I was told Chase could provide medallion signature so I scheduled an appointment. Went in and was told they can't do it. Waste of time.
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January 2024 by Quinton Ellis
Desiree was very helpful and extremely kind and courteous
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November 2023 by BrylleAdryan Barrios
Nice bank
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October 2023 by Chris Bushong
Solid bank, good service, clean.
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April 2023 by Alexis Moore
DO NOT try and cash savings bonds at this branch. I was given wrong information about how to cash them twice by different employees.The first time I went in they told me to sign the backs of all my bonds, only to then turn around and say they couldn't cash them because my account wasn't 6 months old yet. After my account reached the 6 month mark, I went back in and now their policy is my account needs to be 1 year old.AND since they instructed me to sign my bonds, I cannot cash them online or endorse them to anyone. Because of negligence of two different employees I now have to wait 6 more months to get a much needed sum of money I am rightfully owed. Extremely frustrated.
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August 2022 by Cole Carpenter
Never enough staff to take care of the long lines. The old chase was open till 6 this one goes till five and they dont give access to the atm when they are closed like the 63rd location
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August 2022 by Caine Smith
UnderstaffedPoor customer service for personal or business transactions.
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September 2021 by Sandra Darlene
No waiting. Opened checking and saving quickly.
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August 2021 by All Or Nothing
Having been an existing customer at chase for many yrs im sorry to review that on my 1st and only visit to fourth plain branch i found the staff to be extremely unhelpful, obstructive and seriously lacking in customer service, the service was atrocious and from this i will no longer bank with chase.
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July 2021 by Sandra Asagade
No waiting. Opened checking and saving quickly.
