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August 2023 by Dmytromytriy Slepnov
My My is a very competent manager who helped us resolve our issues. I highly recommend it, she's great)
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June 2023 by Ashley Franz
Desiree is the definition of amazing customer service! She went out of her way to make sure she helped us. We didn't realize it's a great idea to book appointments in advance for most of your banking needs/questions especially when dealing with opening accounts. She was so caring and nice to my husband and I... I really appreciate her kindness. Thank you so much, don't ever change!!
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March 2023 by Davy Sprocket
There are far better banks in the area keep your money and your sanity by avoiding this charlatan hall.I would not recommend signing up for the "Enjoy $225 on us" for opening account. It is a scam. Don't trust anything they tellers tell you verbally.What bank have you ever been to where you could not walk in and create and account. The clerks said we will give you our bankers availability and you can choose a time. Well tell the banker to get off youtube and start doing his job. They just smile like a con-artist as they steal from you.After 90 days account still didn't have the funds as promised. Setup an appointment with the "banker" (charlatan) and he wanted the original coupon which he had taken from me when he opened the account. Good Greif. I only opened the account and setup the direct deposit for the $225 and you didn't even give me that.
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March 2023 by ivan thompson
Atm is great one is inside or you can use drive thru
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February 2023 by gee stauf
Personal banker My My is top notch!! She was knowledgeable, patient and so very kind to us today. Had lots of changes to make on my accounts and My My handled it all! She will definitely be my go to banker In The future. Thanks My My.
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February 2023 by Gina S.
Personal banker My My is top notch!! She was knowledgeable, patient and so very kind to us today. Had lots of changes to make on my accounts and My My handled it all! She will definitely be my go to banker In The future. Thanks My My.
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January 2023 by Joseph Blunt
Becky is a bank teller with a personality!
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December 2021 by Karim A.
They turned me away from service when my law firm has an account there. Was on hold for 13 hours and when I finally got through on the phone they told me I needed to go to a brach to give my ID. When I went to the branch, they stated they won't help me and to call the 1800 number. I can say this is probably one of the worst run branches I've ever come across. Also seems that discrimination is a common denominator when reading the past reviews.
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November 2021 by M N
Said to come into the branch to activate my online banking to see my mortgage account. So I come into the branch and they want me to wait on hold on the phone for an hour. This company is ridiculous, convoluted, and doesn't care about it's customers. If they hadn't bought my mortgage I wouldn't be forced to deal with them but I would never voluntarily choose to work with this bank.
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September 2021 by Anna Alyayev
Very bad service. Bank was empty have 5 costumes service people sitting and no one was able to help my parents to do change on account ?
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August 2021 by Vlad Bely
Worst customer service ever. can’t do simple things to add person to my account
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August 2021 by Steve Grimes
Nice friendly staff!
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July 2021 by Veronica Morales (Potranca de Oregon)
Was there today 15min before five o'clock today and the bank was closed. Put accurate hours on the business please.
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June 2021 by Rebecca L
Poor customer service and lacks transparency for banking. Does not care about customer experience only the bottom line of making themselves money.
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January 2021 by Dis M.
Very bad customer service!!! The young tall guy working there was rude and not friendly at all !!! I came in to ask why it took so long for my deposit fund available, he only said there's a hold on my deposit...didn't say anything when in came in and when i left he didn't say anything either, disrespectful!! No wonder why this bank location get low ratings, they need to retrain their employees to be nice to the customers...
