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June 2025 by Torie Bergmann
This Branch is only good at taking payments. They are not helpful with questions that require work to be done. They always try to give you a number to call. Today when I said I called the number you gave me and they sent the wrong info. they told me they still couldn't help. So I called Chase and they assured me the branch was able to help. So why did they not help me? Lazy Branch. Do better.
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June 2025 by BB Lee
Nasty service
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April 2025 by Emmanuel Masterowski
There's a finished man with a beard
my English is a bit weak
he got mad at me today and humiliated me with a claim
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November 2024 by Serhii Maks
Very convenient bank, polite employees! I had an appointment with Erin, who professionally helped me solve all my questions. Good luck to you!
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June 2024 by Michael Key
A good bank and a dependable branch.
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February 2024 by M
I use US Bank, Capital One, Wells Fargo, Bank of America, Synchrony, and Discover. All of these are better than Chase. Chase has terrible policies and terrible customer service.
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October 2023 by Karen Lenz
Today we changed banks from Wells Fargo to Chase. We were welcomed by outstanding customer service as we opened our new accounts.Alex Fair was so helpful in helping us decide among the many benefits of Chase's banking products. He and his associate set the standard that all banks should follow.Alex thank you.
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June 2023 by Kelly R.
We've banked at Chase forever. Today was unusual. We've always been able to get something notorized without hesitation. Today the teller asked another teller if she could do it and said yes, in an hour and a half. We've never been told we need an appointment.
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April 2023 by Tim Hueer
Not helpful and borderline rude. Teller was more interested in being on her phone than helping me and when I asked the manager for some information regarding my business account, I was told to call Chases 1-800 number. Useless bank.
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March 2023 by Michael F
Quick service on a Saturday afternoon. The teller Jordyn was very friendly.
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August 2022 by Andy Putilin
Great bank
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July 2022 by Alyssa Case
If the drive-thru is broken they need to have a sign for that. They open at 9 so I had been sitting there since 8:45 waiting for it to open by the time 9:10 rolled around I went in having to bring my 11 month old in with me which I was trying to avoid. I'm told it's broken why they don't have a sign she's unsure but she'll let the manager know it's inconvenient for customers... when they said it didn't really seem sincere so whether it'll happen or not?
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March 2022 by Christy Musser
Erica was helpful, answered all my questions, and made the process so easy.
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August 2021 by Renee Pepper
I applied online and got approved for a debit card. Upon the cards arrival, the account was closed. Within 30 minutes I came into this branch and was told I needed to make an appointment with a personal banker.The next day I met with David Meritt about my account. He waited on hold and eventually spoke to a representative. He then created me a new account, and I now have no issues.I usually don't write 5 stars for people doing their job, but he made me feel really great about my decision to finance with Chase. The tellers my last 2 days at this location have made me feel judged and poor (even though I am NOT). I got nothing but glares, eye rolls, and ugly looks for doing nothing but waiting to be helped.. I don't appreciate this kind of treatment by women. Women should support women. But David made me feel very comfortable and I could tell he cared about me as more than just a customer..You are my car buying hero !
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August 2021 by Vlad Bely
Worst customer service ever don’t go to this bank tried to add a person to my account they refused
