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September 2023 by Christopher Sean Williams
Not a credit union. The atm charges a fee even if you're in a union network. The whole reason I use a credit union!!!
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July 2023 by Sergey Dmitriyev
I think columbiacu under federal investigation that's why they're treating deposit as criminal activity. Be careful with this bank watch your money.
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April 2023 by Andrew Bell
Have always made timely payments and kept required insurance for 5 years. CCU raised my car payment by $200 without notice because of claims the insurance had lapsed. All proof states otherwise, there has been no lapse, but until I work to point out there dumb mistake, I'm on the hook for their erroneously generated charges. They do this people who pay on time so they can push them out of honored agreement and own the property. It's classic predatory lending. They never wanted me to actually successfully pay off my car loan. Do yourself a favor and stay away from this dishonest, greasy, predatory institution.
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April 2023 by Lauren Head
Samuel Loza-Gonzalez was so helpful! Very friendly, contagious smile and I will be going through all my financials personal and business through him! Thank you Sam!
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March 2023 by Princess NailsEQE
I love Columbia Credit Union I've been a customer for over 13 years now they do there very best to help me in the person and also over the phone they may not always know the answer but they do there very best to help and assist me every and anytime I need help with services and products that they offer and today when I spoke to member service over phone with Kelsey she help me with sending and moneypop or popmoney service to be able to send money to my dad right from my checking account it was so nice and she was awesome to talk me thru the whole things step by step until the end that I was able to submit it thanks again Kelsey I will always be a member for ever
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March 2023 by Nailprincess QE
I love Columbia Credit Union I've been a customer for over 13 years now they do there very best to help me in the person and also over the phone they may not always know the answer but they do there very best to help and assist me every and anytime I need help with services and products that they offer and today when I spoke to member service over phone with Kelsey she help me with sending and moneypop or popmoney service to be able to send money to my dad right from my checking account it was so nice and she was awesome to talk me thru the whole things step by step until the end that I was able to submit it thanks again Kelsey I will always be a member for ever
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February 2023 by Deborah Joling
Used CCU for 20 years, always helpful, polite, accurate. Best bank I've ever had.
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January 2023 by Derp Face
I've never had more problems with just a simple checking account.
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December 2022 by Kharis Goldman
ANGIE PENDLEY scammed me by not perfecting my loan .My rate doubled for 3 months. They told me they would reimburse me if i paid after they fixed my loan, and they claimed it was never a “guarantee” only after arguing for weeks in end did they start to even perfect my loan and do THEIR JOB. This company will pocket your money. They lie and deceive you to make an extra buck. The increase in my loan cause me and my son to lose my home, he lost his friends, and we were displaced. DO NOT BANK HERE!
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September 2022 by Tsriel
Went there today and they wanted to do a hard pull for my credit history just for opening a checking account. I could understand a soft pull for ID verification purposes, but I'm not here to get a loan. I just wanted some place local to put my money.
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July 2022 by Josh Blacker
Columbia makes it very hard to change settings if you already have something set up. They make every process difficult it seems. They had an employee misunderstand what I wanted and now I have been delinquent two months in a row on my car loan because I have not had a chance to rectify the problem that was a breeze with a CU like IQ. Not only was it a breeze, but IQ didnt charge me for a thing. Columbia wants to charge you for everything it seems. The initial process was great and I loved getting set up with an account and making continuous payments. However changing anything within an existing account is almost ridiculous.
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June 2022 by Adam Hall
In case anyone was wondering. Google shows this branch closed on Saturdays, however they are open until 1:30 pm on Saturdays.
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April 2022 by Robyn Sullivan
I've used them for many years now for checking and savings accounts for both personal and business and always had a good experience.
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March 2022 by Java Johnson
Runaway.You will not get to deal with local people. They contract with New Jersey and South Carolina to do banking work that people here could do as jobs.Absolutely no interest in the well-being of Vancouver or Washington. Certainly no interest in you or your future as a Washingtonian.
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February 2022 by Robert Vincent
Very friendly and helpful staff. Glad I made the switch to this local CU.
