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February 2024 by Apryl CARLTON
I went in earlier in the day because Metro tried to sell me a phone after having a problem with my phone. Ashley turned my phone on and found there was nothing wrong with my phone so I stuck it to Metro and switched carriers. I was in a hurry and had to go but came back later on in the evening where I was helped by Jarred AND Samantha and Im already super happy that I switched. This Cricket store deserves a 10, give Samantha a raise. Give Jarred a paid week off. Awesome work.
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February 2024 by Ana Espana
Jarred was able to help us resolve 2 phone issues within a couple minutes
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February 2024 by Fred Mitchell
I've been using cricket for ten years they r great especially Ashley
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February 2024 by Terry
Jarred was awesome very help full I've been comeing in this store for 4 years and jarred has been the best
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January 2024 by Jakkie Talavera
Jared and sam helped me with getting my daughter a phone that fits well for her thank you guys
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January 2024 by Joe Phifer
The service is great but i would never buy an accessory from them. For one, they do not take returns. I bought a charging station from them and it works intermittently at best. Took it in to return and low and behold it works, take it back home and it does not work. I’ve had it over a month now and i’v only been able to get it to charge my phone once or twice. They did give me discount when i bought it which means its around the same price as anything on amazon. But you expect better quality from an actual cell phone store.
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November 2023 by Paul Russell
Yearly customers should get more perks upgrades less cost
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October 2023 by Virginia Wallace
They were helpful and friendly and got my friend set up with a new phone and even helped her apply for a reduced price.
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July 2023 by Jeanet Z
The Service Rep knew just how to fix my phone...FAST?
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March 2023 by Sissy Walker
They messed up and gave me a sim card that did not work. And when we asked for a pin to open up phone the lady never came back to give it to me
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January 2023 by Justin Amity
Ashley at the Vancouver Washington store on Highway 99 is literally the best. She literally opens the door for everyone and walk him out such a pleasure to do business with her.
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October 2022 by carolyn fu
Kaliea is excellent to work with at the Hazel Dell Vancouver WA site. Very professional and personable. Got me set up with a new phone bundle and I am still saving money each month! Go see her! Left felling very satisfied.
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October 2022 by Shari Lynn
Running an errand for a friend i stopped to pay the phone bill ... And was appalled to lear that they charge to pay your bill in person. I guess the free option is online or automated phone line and debit card. This is the American Way?? Charging money to spend our currency. Charging a price for keeping a person at work. Its like a punishment. & Encourage computers to do the job and plastic to pay for it? I dont like it. And wont support it. .
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August 2022 by Ellen Ford
Very helpful, signed me up to a program that saved me money and got rid of a service I didn't need.
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May 2022 by Tyler Olson
Always have a good experience with Cricket. The same goes for this retailer. Cecilia was extremely helpful and kind and helped me work on a new plan for my phone. 10/10.
