D & D Jewelry is a family-owned store that offers jewelry repair and custom work with a focus on customer satisfaction. Customers have praised the store for their helpful and affordable service, especially when replacing stones or repairing rings. One customer appreciated the quick turnaround and solid craftsmanship when having a mossanatie stone set in their ring, noting that the jewelry was well-made despite some minor polishing issues. Another customer was pleased with the final result of a personalized pendant turned into a necklace, describing it as beautiful, although they experienced some delays and lacked communication, which they understood given the circumstances. A third customer highlighted the store’s excellent service for jewelry repair, specifically mentioning a quick four-day turnaround for soldering a wedding ring, and described the staff as caring and attentive. While most reviews reflect positive experiences, some customers noted delays and communication issues, but overall, D & D Jewelry is seen as a trustworthy place with good prices and quality work.
Dean was amazing! He helped me pick the perfect piece and engraved it right on the spot! He was so kind and patient! I highly recommend him for any of your jewelry needs!
February 2026
Horrible customer service. Was extremely pushy & invasive questioning then pushing a ring that i didn't ask for & became rude when I had to flat out say I don't like it because he was pressuring so much. Going to chase customers away like that.
January 2026
Came to get a watch battery. Three other stores passed due to it being a Swiss (!?!) watch. This guy not only changed my battery for a fair cost, he used a Dremel to remove a burr that would have cut me. Great, fast service. Thanks.
