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January 2024 by Seda Mallatt
Our experience started virtually with Sergio helping us out, we enjoyed his service and offer so much that we drove 2.5 hours to come to this dealership. Once we came Coleman helped us out the rest of the way. I've been to a lot of dealerships, and I have say this one was hands down was the best one we've been to. the dealership is huge, clean, lots of inventory. and well organized. For the first time I didn't feel attached by salesman walking inside. Every person we dealt with was so easy to work with and respectful. Overall we got a very business class experience here and were treated great. Both Sergio and Colman are fantastic to work with (highly recommend), also Ron (finance) was also so wonderful with us, he even made us reservations at a restaurant that he recommended - FANTASTIC! Top tier service, great experience, and we love our truck - perfections! We will do business here again. Thank you!
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January 2024 by Scott Walters
Salesman Bryan Clark was awesome! He was patient and knowledgeable. Easy to talk to a no pressure. As always, financing takes the longest to complete. But that’s to be expected when buying a car. They got us what we wanted at a VERY reasonable price. Being what truck prices are today compared to a few years ago, I believe we got a great deal.
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January 2024 by Diana
We were passed to 3 different salespeople in the 20 minutes we were there. The last one wasn't paying attention to what I was telling him as he had to keep asking me to repeat myself. While getting up to leave my friends chair slipped out from under her and she fell to the CONCRETE floor (as the chairs have wheels on them) and came within an inch of hitting her head. The salesman just stood there, not offering to help until asked. I reported this to their corporate office as a safety hazard, but after sending an email as asked, I was told it would be forwarded to the safety director. My friends information was supplied but she has not heard a word from them to even ask is she was ok.Unfortunately you can not post until you select a star, or I would have not selected any.
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January 2024 by Rylee Remsberg
Worked the Miah(Jeremiah) through a couple of visits looking for a new truck. His service was absolutely excellent, he walked me through finding the perfect vehicle for me and i could not be happier with my purchase or my experience. If you are look get into a new vehicle this is the place.
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December 2023 by Rachel Dubois
We just bought from here, and Kimothy is THE guy! For one, he is not your typical salesperson. He made us feel so comfortable (while some of the other people were giving off the more traditional shark vibes). Kimothy worked with us and stayed with us through the whole buying process, which took a couple of visits because we changed what we wanted. He was patient, honest, helpful, and fun to talk to. He really cares about his customers, and we highly recommend working with him. We want to give a second shout-out for Damien, who is also a lot of fun and very knowledgeable. He even came up with a unique solution to help us. We are really happy with our purchase. 100% ask to work with them for a great experience.
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November 2023 by Brandy Koppe
Had a great experience with Sergio, Tonya, and Ron. Great team, very patient and helpful. Definitely recommended if you're looking to get into a truck ?
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November 2023 by Paul Robutz
Great experience, I wanted to trade in my 2021 Dodge Challenger Hellcat for the 2023 Last call. They had an awesome 2023 Challenger jailbreak, Tyler Harmon worked up an awesome deal and drove the car down himself all the way from Washington to Klamath Falls in Southern Oregon. Very happy with my purchase and the whole experience.
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October 2023 by Robert Davis
Our sales representative, Bobby was very knowledgeable and very friendly. After speaking with him for a little bit, we found that, We have similar likes and same acquaintances. He made the complete process, enjoyable, and very painless. We will Definitely coming back to speak with him on our future purchases for our company.
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October 2023 by Courtney Fox
This was our best buying experience my husband and I have had. Coleman was efficient and transparent during the whole process. From start to finish we were in and out in half the time I would have expected and we left with a beautiful truck and awesome deal!
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October 2023 by Marcel Cândido Ferreira
SCAM - Don’t bring your car to this place. I brought mine, they charged 3.5k to fix an engine light. They told me it was fixed and nothing else. Less than 24 hours after the same light and code appeared. Brought again and they simply said the I have to pay more 8k to change the transmission. I questioned and they said that was the next step of the troubleshooting! Its unbelievable the lack of professionalism. If they have said to me the first fist was not guarantee I would not have done it, but they didn’t. They charged a fix and they didn’t fix! I lost 3.5k and the car is driving worse now. In less than 24 hours the problem was back and I paid 3.5 for it. UNBELIEVABLE!!! Tried to talk with manager but they simply didn’t care about the issue. They should return what I paid because they didn’t fix the problem!
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October 2023 by Austin C.
Today marks the 5th time i was damn near blown off the road by a dick hannah employee hot rodding the crap out of an unsold dodge. Trust me when I say that you do not want to buy a car from them, they drive them like psychos and them sell them to us idiots. Today the guy was doing over 100mph. I have verified that these are employees and not people on test drives. If you have ever bought a challenger, charger, etc from them just know they already hammered on it before they sold it to you.
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October 2023 by Ann Omous
I normally don’t write reviews unless I am really impressed or really disappointed.I casually walking over with my dog looking for a possible upgrade on a truck.I came across the salesman that I could tell had my best interest. He wasn’t pushy to try to make a sell. He listen to exactly what I wanted and work towards making that happen.If I buy a truck it’s going to be with Kimothy. He’s new to the team but his listening skills and understanding of what you’re looking for is really important. Thanks for the great experience.
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September 2023 by Pat Rain
I normally don’t write reviews unless I am really impressed or really disappointed.I casually walking over with my dog looking for a possible upgrade on a truck.I came across the salesman that I could tell had my best interest. He wasn’t pushy to try to make a sell. He listen to exactly what I wanted and work towards making that happen.If I buy a truck it’s going to be with Kimothy. He’s new to the team but his listening skills and understanding of what you’re looking for is really important. Thanks for the great experience.
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September 2023 by Justin Burger
What a terrible experience from beginning to end. This company lies to customers, stating providing “references” is a requirement for lenders. I worked in the automotive financial services industry for more than 15 years. I pushed back, was told repeatedly that I was wrong and they would not sell the truck to me without providing a list of personal contacts they can spam with marketing materials. Only after saying I wanted to speak with the owner did the F&I manager admit it was not required and allowed me to buy the truck without it. Throughout the process the sales and f&i manager made numerous false statements about legal requirements, only backing down when they realized I was informed. I also opted out of all marketing communication and was clear I wanted to be left alone. Instead of leaving me alone, the sales person called me repeatedly, including calling me at 11:45pm! I was again clear that I opted out of all sales and marketing communication.. but still started getting marketing emails. I opted out, and then got an email saying they can see diagnostic information about my truck and that I need to schedule an oil change (which was not correct as I had the oil changed a week prior) - this company is insane.. if you value your privacy, honesty and ethics, stay away from this dealer. I’ve worked with hundreds of dealers in my career and put this in the top 10 dealers for unethical practices, given the size I’m shocked they are still in business.
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September 2023 by Lorenzo Lopez
I would highly recommend THOSE WHO ARE LOOKING TO BUY A NEW CARGO VAN . Check and inspect for condensation or any water leak on roof before any purchase WITH THESE LIARS GUYS do not buy or let pass for inspection LATER because once you buy they wont help much , neither for money back or swap it out . I Bought a new pro master van 2500 which i had to take it back to service department couple times and every time they had it there for 3 weeks . The problem has NEVER got solved. WHAT WASTE OF TIMING ! DO NOT BUY HERE WITH THESE LIARS !!!!!The new pro master van keeps having water filtration on roof really bad. I just wanted to upgrade to a new work van replacing my old work van which is still running like a CHAMPION its a 3500 CHEVROLET EXPRESS 2004 WITH 380XXX MILES ON IT. NEVER HAS A WATER FILTRATION OR ANY CONDENSATION ON IT . I will just happily keep driving my old van better and runs stronger then these new ones!
