-
March 2024 by Mendi
I drove to pick up my pizza, but the wrong pizza was in the box which wasn't discovered until I drove all the way home. This mistake is completely understandable, but what made it way way worse was that I called to see if they could make my correct pizza and proceeded to sit on hold for an hour between three calls with no one answering. I called corporate and they received the same lack of response. Without any way for them to fix the mistake, I drove the 10 minutes there AGAIN (at this point a total of 40 minutes between two round trips). When I walked in I hollered over to them and asked why they weren't answering their phone (I admit I was grouchy at this point). The person in charge proceeded to take the wrong pizza I brought back to show them and just threw it in the trash and offered to refund my money, but never offered to give me my correct pizza which is why I had drove all the way back there. Not wanting to be left with nothing for all my 1-1/2 hours of travel, waiting and of gas spent, I asked her to pull the pizza out of the trash so I could at least have a cold pizza that wasn't what I wanted for dinner. I am a frequent, loyal customer of this business, but this experience has made me think it's time to switch back to driving further to Pizza Hut. Terrible customer service and all around bad experience.
-
February 2024 by conf 016n
I placed order 1132 pm and went to pickup order with pay at store at 1155 pm and they literally closed door on us. Our order number is 426 and we came all way to pickup our order only to learn that they are closed. Really guys? I think you shouldn’t take order if you’re closed early or update your timings
-
February 2024 by Terri Durant-O'Shea
Always fast and
-
December 2023 by Jamie Wagner
Great food and fast easy delivery!
-
December 2023 by Adees Gulbenkian
It came hot, and in no time.I tried it many times and it still tastes very good.
-
September 2023 by Jorge Cubero
If you live in the glades at green mountain neighborhood, this dominos can only take your order but not deliver it. No dominos is apparently in range and this neighborhood doesn’t exist on their maps. But I am a fan of the pizza, so average rating for me.
-
September 2023 by Sarah Daniels
Supposed to be open till midnight is what it says online and on the door, no sign saying they were closing early and their open sign is still up… usually this is our preferred dominoes but this was extremely frustrating
-
September 2023 by Anahita Azizi
What's up with all the bad review??This place is one of the best dominos I've been to! They're all nice people and the food is generously made :) keep up the good work and I will continue to fight for you on the review front lol. Appreciate the great pizza :))
-
July 2023 by Mika Gent
I didn't get what I ordered and when I called the store, I waited on hold for 7 minutes. Hung up. Called again. Was on hold another 5 minutes. No one ever answered. I sent a picture of what I ordered (and expected to get) and a picture of the pizza I got. Very clear difference. I'm disappointed in the lack of responsiveness. We love domino's and order often. This experience is not typical, thank goodness.
-
July 2023 by Destiny Feskanich
My boyfriend and I love pizza! Dominos has always been a favorite pizza joint! We are new to the vancouver area, and after a bad experience at another location, we decided to give this spot a chance to gain our business! On top of a 50% off any pizza coupon, the customer service rep gave us another 30% off our total! She was very friendly and our pizzas were awesome! Thanks for serving us a great lunch! We will definitely be coming back to this Dominos location!
-
June 2023 by TTS B
No one ever answers the phone at this location. I get the idea of online order but sometimes people want to simply talk to someone there regarding orders. Answer the darn phone people! You lost many orders because of that!!
-
April 2023 by Chyna Way
The pizza is good however they’re NEVER delivering. Every time I try to order they aren’t delivering. No matter the time.
-
March 2023 by Sabrina Hamilton
Had a craving for some carry-out pizza and decided to come to this location. I placed an online order and arrived at the recommended time. My order was hot and ready to go! Their pizza sauce is super flavorful and delicious. The toppings (olives & pepperoni, and chicken & onions) were really good. Nice, crispy medium thickness crust. Highly recommend!
-
February 2023 by Srini L
Ordered a philly cheese sandwich, all it was is a blob of bread. I could barely find meat in it. I will never go back for a sandwich. The employees don't appear to be cooks. They are simply people putting together boxes with no thought for what they are making.
-
February 2023 by amar lingineni
Ordered a philly cheese sandwich, all it was is a blob of bread. I could barely find meat in it. I will never go back for a sandwich. The employees don't appear to be cooks. They are simply people putting together boxes with no thought for what they are making.
