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September 2024 by Andrew Holthusen
Been coming here for awhile out of convenience, but honestly, the prices are much better in Western Vancouver at pretty much any store and the final straw for me was when I came in today and they demanded I remove my motorcycle helmet before a sale. You're not legally required to do so, and it quite literally more than doubles the length of the transaction for me to sit there and do that. Probably won't be back, other places are more respectful of your time.
EDIT: I did proffer my ID. I just refused to remove my helmet, which is not required by any law. It's on you to ask for identification, not to detect fraudulent use thereof. Of course, it is your business and you can enforce just about whatever policies you see fit. Best of luck.
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December 2023 by Jason Karpinski
Good selection of juice and disposables. Kanton was a huge help replacing a bit of broken hardware. Thanks again! ?
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December 2023 by Yasir Shnain
Nice selection of vapes and juices, friendly and helpful staff.
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November 2023 by Ky Wong
This place has spectacular customer service, Harry was great!
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November 2022 by Kiesha Huffman
This is by far my favorite vape shop! Employees are always friendly and helpful, they always have what I want in stock and their rewards system is great!
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September 2022 by Mary, Party of One
The customer service I received from COURTNEY was absolutely outstanding!!! I am from Arizona, traveling in my RV and I was running low on vape supplies I usually get in Tucson. I went to another shop nearby that was horrible (Erupted Vape Camas) but so glad I found this one and found Courtney working there. She spent almost an hour with me helping me to find exactly what I wanted/needed as an alternative to what I get in AZ. She was EXTREMELY kind, patient, helpful, professional and just overall Ah-mazing. If she is not yet a manager, she should be. Also - I absolutely LOVE that they offer in house made juices. I am accustomed to 5 star products and services for my vape supplies and was NOT disappointed here. They have so many excellent products and choices. I am extremely pleased. If you get the opportunity to be assisted by Courtney - you will be happy and pleased. What a terrific young lady, nice, and incredibly helpful. She went above and beyond and I can't thank you guys enough. I HIGHLY recommend this vape store!!!! I am on my way to Alabama so might not get to shop here again soon, but anytime I am in this part of the Country, I will definitely go back. A+++++. Owner, please be good to Courtney and don't ever lose her, she is phenomenal at customer service. I spent about $300 here, but not because it's expensive ... Prices are great, it's because I was stocking up on the great products while I can because who knows how long it might be before I find another great vape shop like this one while traveling. ❤️❤️❤️
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April 2022 by cool mint
Courtney provided me & my friend the best service we’ve ever had at this location. She helped us choose a great product & flavor. You’re dope Courtney
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April 2022 by elf bar
Courtney is the BEST! She gave my friend and I the best service literally ever. Courtney is a G!
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February 2022 by Carla Nielsen
Miranda was my 1st customer experience coming to dotcom vape on 192nd. Lovely girl, very helpful. Since then because of my schedule I usually come in when Richard is working. Awesome, awesome employee. He has gone well above and beyond helping me figure out vape juice and devices along with disposable items. I have learned so much from this young man it's incredible. Just a wealth of information. Truly a asset to the store. I have also had the pleasure of being helped by William, again, very helpful and patient with my myriad questions. Again asset to the store. Shout out to Isaac and the big O Travis. Great job hiring such a pleasant well rounded crew. Very much appreciate the quality items and honesty.
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December 2021 by Patricia Moore
Great place for disposable vapes and the variety of having a ton of flavors.
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November 2021 by Patricia Rawlins
Great place for disposable vapes and the variety of having a ton of flavors.
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January 2021 by Jordan Munday
Not even sure why this place has a website with hours. This is the 3rd time I've attempted to go here during business hours and they were closed. Have called several other times, completely different occasions, during business hours and no one answers... thanks, I guess
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March 2020 by Audrianna Ulrich
This is what I call a high end and classy vape shop! Located in the perfect spot of 192nd! They have such a wide variety of things! And always have just what I need! The staff is very friendly and super knowledgeable, and always go above and beyond to help me with all my vaping needs! HIGHLY recommend!
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March 2020 by Dorla Plumb
Awesome store, friendly knowledgeable staff. Won't shop anywhere else.
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February 2020 by Audrianna U.
I love this place! It's located in the perfect part of 192nd, so if I'm at the grocery store and realize I need juice, or I'm at Starbucks and say I need a coil, I can just pop over and they always have what I need, at such great prices! The staff is very helpful, and knowledgeable!
