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December 2022 by Ken Richards
In November of 2019 (YES 2019) I paid this man over $1300 for custom boots and orthotics. It is now November of 2020. He sent me boots once last year that did not fit. I sent them back. It appears he has done nothing with them since. AVOID doing business with this man.
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March 2022 by manh nguyen
I don’t doubt good work takes time, but be aware that there’s a backlog of orders waiting to get done with Essatto Custom Footwear. Ordered mine in October 2020, and was told that I’m “7th in line” a year later. So, my advice is to put a small deposit down, until work has been shown to begun, and then another, and then the rest on completion.
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November 2020 by Jim O'Connor
I ordered two pairs of boots last September (2019), a classic hiker and a summer hiker. I am a professional geologist and avid backpacker and have had life-long issues with debilitating blisters. I received the boots in late spring, also experiencing some of the delays and communication issues of recent reviews (hence 4 stars instead of 5). But persistence paid off. Both pairs have been heavily used this summer and fall and it makes such a difference having boots that fit my misshapen feet properly. Bottom line: The boots are great--six stars! And Aurel and Alex are conscientious craftsmen. I wish they attended to the business side a little better. I desperately want them to be there when I need my next pair!
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July 2020 by Thomas Teske
Esatto used to be a legitimate business years ago and I am a repeat customer. Unfortunately, this no longer appears to be the case. Have given up on my nearly $1K order made >8 months ago with zero replies to nearly a dozen status and refund queries. Do not waste your time or money with this establishment.
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June 2020 by Ande Jonson
Esatto took my money and has failed to deliver boots, after 15 months.
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May 2020 by Bennett Baucom
It has been over a year and I am still waiting on a pair of boots to be completed. Haven't been able to get a straight answer from the business or a refund.
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April 2020 by Amos Gouaux
Stay away from this vendor On Feb 13, 2019 I paid $1333 for custom boots and custom orthotics. During the lead-up to the purchase, Aurel was very responsive and helpful. After I received the fit kit, my partner helped me to very carefully complete the fit kit. In April of 2019, after inquiring, Aurel informed me that they received the fit kit. I patiently waited. Despite assurances they were "catching-up", and even a txt message on Jan 13, 2020 that my boots would be done by and of that month, still absolutely nothing. Don't waste your time or money.
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November 2019 by Tylor B.
Mr. Davidyan is a master at his craft! I'm beyond pleased with the fit, form and esthetics of my new boots. I would highly recommend anyone to shop their line of footwear. Having the ability to customize your footwear to your needs and desires is fabulous. You won't be disappointed with your purchase at Davidyan Custom Footwear!
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March 2019 by njk9a
I just want to give a testimony on my experience with Esatto Custom Footwear. When I first contracted them by phone they were extremely helpful in explaining to me the process on getting my Custom Esatto Summer Boots. A pod kit was sent to ensure correct measurements. After returning the Pod Kit and upon receiving my boots, ahead of promised scheduale, they were extremely comfortable particularly since the boots contour fit my sole perfectly. I was also impressed with Esatto Custom Orthotics for additional support. Furthermore, the high quality full grain leather and durable Vibram Mini Lug Outsole are an added bonus to the many reasons why I love my Esattos Custom Summer Boots. In summary, I would happily recommend Esatto Custom Footwear since they are clearly knowledgeable about my existing foot conditions and were helpful in explaining and answering whatever questions l had. I look forward to working with them in the future.
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March 2019 by Doug Getman
After battling foot issues (Morton's Neuroma, Neuropathy) for years my feet have never felt better! The custom work boots and orthotics that Alex and his team made for me have been amazing! Having to walk and stand all day in the construction industry, my feet (and boots) take a lot of punishment. Esatto boots have been life changing. I hope to get the opportunity to get in soon to have the toe protection installed. Definitely a 5 star experience! Thank you!!!!
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August 2018 by B W.
Didn't see a store front. Just a simple sign on a fence for a large house. Lots of cars in the driveway, but no directions for how a customer should enter the property. Looked sketchy, so I bolted.
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January 2018 by Sheri Alto
If you are considering to have Esatto make you a pair of custom shoes or boots, but the price and lead time are an obstacle. Call Esatto right now and have them get started because you will be so glad you did! This is my story: Several sports injuries on the same leg and ankle shortened my leg almost an inch leaving me with too many problems to go into, back, knee, hip, all related to my leg being shorter. Eventually and a few years laterI ended up trying to find someone to make a pair of boots for me, because I can wear them with skirts and shorts as well as pants. I found Esatto on line. After speaking with Alex he explained in detail everything you will need to know about whatever! He then sent me the measurement kit (overnight delivery), which can be overwhelming if you have never done it. You can pay a nominal fee to a prosthetic med to measure for you or you can get a friend to help you. Which is what I did. And it was incredibly easier than I thought. I ordered the light weight hiker. When my boots arrived I opened the box and I thought wow both shoes look like they are the same I must have gotten the wrong shoes (you can imagine the height difference). They are gorgeous boots. If you have never had a pair of custom made shoes before you will have a mind blowing experience when you try on your first pair, and second pair, and third etc There was no mistake , somehow he manages to build the shoe up around the shorter one. I get so many compliments when I wear them. If I could give Esatto 10 stars I would. And yes, he is making other shoes for me.
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July 2017 by Bennett Jones
Boots arrived 10 months after ordering. Ill fitting out of the box. I understand all leather boots require a several month break in period. Esatto insisted I wear to show/confirm problems. Took pictures of my abused feet then sent boots back six times, at my expense, with no satisfactory results. Esatto either did not want to or did not have the ability to make boots to fit my feet. After over two years and six returns I gave up. Painful physical as well as monetary experience.
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December 2016 by Judy Kossover
I have had a wonderful experience with Esatto Custom Footwear. They were friendly and very knowledgeable about dealing with unusual feet. My feet are so unusual that I never had a pair of hiking boots that fit until I had Esatto boots and arches custom made. Since the first time I wore them, they were very comfortable, no breaking in was necessary. It is always a pleasure to wear them while hiking. My feet never bother me after a hike, I do not have to remove my boots as other hikers do. Alex is very reliable to work with and his product is great.
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November 2016 by Jonathan Chisholm
My new lace to toe walkers came today. I am delighted. The quality of materials and workmanship were obvious as soon as I took them out of the box. It is not the kind of leather one sees on factory made-shoes. It has a much more supple look and feel. The fit is magnificent. The look is first-rate too. I was worried that custom-made shoes would have an awkward look about them but these do not. They are quite handsome. I have very narrow feet at my toes and my heels are so narrow even AAAs slip off. Also, my feet have grown longer over time. I used to 'get by' with store bought but that doesn't work anymore. Because my joy and my solace come while walking in the woods, well-fitted shoes are a high priority for me. I have the day off today and the the weather is clear and beautiful here in New England. I just took my first walk in the woods with my new shoes. I have no doubts about my purchase and expect to appreciate these shoes for many years. I'd have bought them years ago if I knew how satisfying they would be. Alex at Esatto is a pleasure to work with. He knows his business and he is a gentleman. I look forward to working on the next pair in the very very near future.
