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February 2024 by Mary Foulk
The store was neat and tidy. They have a nice selection. The employees were very helpful. I needed to get some shoes from a top shelf and was able to get help immediately. When the style I was looking for was unavailable in my size, they offered to order my size for me. I needed the very last pair, and the associate, Faith, was unable to order it for the store, but was able to help me order it myself. She ended up having to plug in the information into my phone when I was unable to work their website. Faith went way above and beyond to help me find the exact shoe and size I was looking for. I am so incredibly grateful for the awesome service I received!
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January 2024 by sheilaalauddin
Great store. Decent pricesSad they have so much theft. Witnessed this myself. Always been treated well here
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January 2024 by MyVisit MyView
You’re kind of on your own here, finding your shoes, sizes etc. but that’s not a bad thing. Shop without pressure.Several options in all sizes and styles. Plenty to choose from.Cash out is easy!
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December 2023 by Julie chan
I can't express enough about the lady who is so rude and impolite in the store.I called the store to ask the stock of men boot, she felt annoyed answer and didn't say good bye and hang up. Thanks for your manner. Good luck to your store!
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November 2023 by That random Kitty
Buy one get one half off is a good deal on shoes can’t beat that
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September 2023 by Crystal boatman
Destiny is just as her name states, she has the amazing ability to find a personalheaven for your foot! She listens to your needs and concerns and addresses everything with her extensive knowledge and up beat, bubbly personality.
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July 2023 by Katie kana
The absolute worst "service" I have ever received. I will never step foot in this location again. It's not that hard to be decent, it's literally your job.
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July 2023 by Yevhen Chornyi
We go here every time we come to Vancouver Mall, but for some reason we never buy anything... And the store is good, the choice of shoes is large and the prices are not the highest.
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July 2023 by Vadym Horiuk
I am under 18 and in the 6/25/2023 I went to this store to get some shoes right when I entered I saw weird looks at me by the cashier and Karen (that’s the manager’s name). After we’ve been there a little we selected shoes and sat down waiting for our mom at this time karen called security and with him she brought one shoe and she asked me to show my bag caz she was looking for a different one. After she didn’t find anything she didn’t apologize as well as security so I just left it. Next morning I came there to get a compensation because what they did is ILLEGAL “If you were wrongfully accused of shoplifted at a store and wrongfully detained by security, you could be eligible to file a civil lawsuit.” she called security and asked me to leave. Worst store experience ever AND the manager karen. Never go there unless you want to make them feel as a criminal as I felt. SUPER RUDE!!!!And provided phone number for customer service doesn’t exist.
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July 2023 by Anhelina Horiuk
THE WORST STORE WE DIDN’T DO ANYTHING BAD WE JUST CAME TO BUY SHOES AND THEY STARTED ACCUSING US OF STEALING, her name was Karen. Also they checked a bag of person who was under 18 years old without his parents and didn’t even apologize.
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June 2023 by Vadym H.
I am under 18 and in the 6/25/2023 I went to this store to get some shoes right when I entered I saw weird looks at me by the cashier and Karen (that's the manager's name). After we've been there a little we selected shoes and sat down waiting for our mom at this time karen called security and with him she brought one shoe and she asked me to show my bag caz she was looking for a different one. After she didn't find anything she didn't apologize as well as security so I just left it. Next morning I came there to get a compensation because what they did is ILLEGAL "If you were wrongfully accused of shoplifted at a store and wrongfully detained by security, you could be eligible to file a civil lawsuit." she called security and asked me to leave. Worst store experience ever AND the manager karen. Never go there unless you want to make them feel as a criminal as I felt.
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June 2023 by Hannah Anderson
Seems to be that there are rude employees. Maybe you didn’t mean to be subtly insulting that way but you were by taking my family member to the men’s section when they clearly needed women’s shoes. Maybe listen to your customers needs and wants over your personal opinions. Be more LGBTQIA+ friendly? Thanks.
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November 2022 by cory andersen
I love this store. I just bought 2 pairs of converse...and both are awesome! Prices are average...but they do have some sale prices.. its the selection thats awesome! Definitely going back for another pair soon. I recommend checking this place out if your in the mall.
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November 2022 by negro gutierrez
Nice store with okay selection I prefer going to Shoe Depot downstairs as they are cheaper prices and more inventory and selection
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October 2022 by Tami Niskanen Previous-Walker
Nice clean store.The lady who rang me upwas so kind and friendly! Unfortunately I did not ask her her name but on the receipt it said associate:315609.I hope she gets praised for her services, she was amazing and I left with a smile and positive experience cuz of her")