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December 2023 by K James
The company seemed alright but the local office was not.
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March 2022 by K Gomez
Out new house has a tank leased from them but I will be changing as soon as I can. I paid for a delivery on the 12th and as of today the 29th, still no delivery. They continue to lie to me when I call and tell me that we are on the list for delivery “today” and have done that for over a week now. I should not be without a stove and hot water in cold weather just because they are not honest. The worst part is that they have me trapped because the tank belongs to them so I can’t call anyone else to fill it quickly. I will remedy this very soon and not be in this situation again. If you have a choice, do not go with this company.
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April 2021 by Jeremy Johnson
Overcharge and the worst customer service ever. They will price gouge you. Find a local company. I was paying almost 4.79 a gallon, the new company is at 1.99
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August 2018 by Uwe Plumhoff
I just had my tank filled. I was a little shocked at the price per gallon. I called a competitor and found a difference of 44 dollars. I included all fees for this calculation. I own the tank so I'm not locked in with a specific company. Lesson learned.
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November 2013 by Carlos Aguilar
Highly recommended! They couldn't help me but they referred me to a place just down the street. this is the kind of business that I want to have a relationship with.
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June 2013 by Audrey DeVilling
I do not recommend Ferrellgas! We used them for several years with a few minor annoyances here and there, but the reason I am giving a Poor review is because I called to have our tank re-filled (as usual) and they said there was a safety issue that they needed to discuss with us. I explained that I was under 10% and asked what the issue was. The woman on the phone said she could not refill our tank without someone discussing the safety issue with me. I told her that was fine and explained that we use the gas to heat our house, cook, and heat our water. She said she would call me back immediately so we could place the order. She did not call back. I tried placing the order online and their system would not let me. So we went with a local competitor - they actually installed a much larger tank (in an area where we cannot see if from the house) and their pricing is $0.50 per gallon cheaper than Ferrellgas. I'm quite pleased with the change!
