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March 2024 by Paul C.
Foxoid provides excellent and trustworthy computer services. I highly recommend them! You can rely on them to do right by their clients.
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February 2024 by Joe P.
I don't usually do this but I feel compelled to do so. These guys are a joke. supposed to be professionals that don't have a clue what they are doing. I brough my old pc in to get a quote. I expected to get shafted but had no intention of selling for nothing. just curious if I was wrong. I was not. When I gave them the pc I told the kid that I had just wipped the ssd and swapped memory so it had no os and cmos probably needs to be cleared. figured I would not have to explain how to proceed with the process of checking it since this is what they do for a business..... I was wrong! After droping it off on the weekend and waiting until Monday for them to even look at it, I called Monday to see if they had an update for me and the guy proceeded to tell me that the desktop wouldnt post and it was wanting to go into recovery mode. duh! this is what happens when you switch out ram and the bios is configured to run a certain configuration. Now being irritated I asked them when I'll have an answer. 30 minutes he says. while waiting I decided this was a bad idea and started to drive to their shop. I went in and he brought my pc out and proceeded to explain to me how much a better system goes for and then how much he would give whcih was not even enough to cover the brand new gpu that i installed a week before. then he tells me that the ram, is not 8gb ram. I stopped him and told him how wrong he was. not really wanting to argue, I just wanted to leave (after thinking about it for a week or feel I need to say something). he proceeds to to pull out the ram and tries to show me the label. he points out that it says 16gb but also says 2Rx8. now, I had never looked at it before but I had used it and could confirm that it was in fact 1 stick of 16gb ram. this is what the product came with and what task manager shows, cpuz and so on. so who's wrong, the pc/programs/HP/me or him. I'll tell you who. HIM. now I know he will read this so listen up son! 2Rx8 does not have anything to do with the total gigs the ram has. Thats cleared up with the 16gb that is on the label just before the 2Rx8. This means it is DUAL RANK and NOT SINGLE RANK RAM. I've attached a few photos for viewing pleasure and possibly a learning experience for people who have no idea what they are talking about. So glad I wasn't given a real quote that I may have been happy with. my visit here was a one time deal. I've never gone to a computer repair/pawn shop before this and I will never again. I do all my own repairs. And obviously they don't have the knowledge to or credentials to be working on or buying anyone's hardware. A simple google search would have confirmed their bogus claim. they googled how much the system should cost.... Yet didnt actualy look at the specs or boot to windows to see the specs. very laughable. don't go here.
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January 2024 by Captain Doug
I have been going to Vanc. Fixoid for years now and keep coming back...one example is...several major repairs of a dead hard drive with family pictures (before Google and iCloud back ups).the guys were able to repair the HD and copy all the info off to a new one..WOW...in the mean time I purchased several "slightly" used laptops for the students in the family.....these guys are the real deal....our family's home for support and repairs! Well done guys!
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January 2024 by Braden M.
I took my laptop in for repair. They replaced my motherboard with an inferior part and disconnected two of my USB drives and my backlight in the process. They didn't fix the broken fan either. Won't be going back.
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December 2023 by Logan Valtierra
Great place to go! Thought I needed my iPhone 12 charging port fixed, they took a look and cleaned it out. Works great now! Got it done quickly and extremely helpful! I’ll be back!
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December 2023 by Eric Simmons
Went to Fixoid thinking I needed a new charging port for my iPhone. The employee working that day, Elizabeth, said I just needed it cleaned. Took her like 5 minutes to clean it for me. I thought that it was cool she did that for me, given she could have just done the repair without checking and charged me. She was super quick and nice!
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December 2023 by Angela A.
I had an older MFC printer that finally gave up the ghost and these guys were terrific with helping me walk through what we might do to save it.. In the end, it wasn't savable but they offered to help me replace and recycled the old one so I didn't have to worry about it. Will definitely keep these guys in mind for any future printer issues. Also bought a newer laptop from them that has been working out great.
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November 2023 by Rafael Perez
Alex was great. I brought in my phone because I dropped it and thought I broke my camera. He informed me all that was broken was the protective cover I had on my phone camera. Which I forgot I had. Definitely appreciate his honesty and will be bringing all my repairs here.
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October 2023 by Baby Price Nsf7200
I was about to buy a new phone just because my wouldn't charge. I came into their store and they cleaned my charging port works great completely free. Awesome place to do business. I will be back for all my tech needs
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October 2023 by Trey Templin
They are very knowledgeable and are a huge help when it comes to fixing electronics. My phone was having trouble staying connected to my charging cord and they were able to determine the issue and fix it quickly. Would definitely recommend. A lot of these 1 star reviews I feel are fake or people complaining because they don't understand how certain electronics work.
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October 2023 by Figgy Moondust & The Globlets
Terrible place of business!! With the absolute worst customer service I have ever experienced! Asked them for a screen repair for my Motorola phone, they charged me $150 and made me wait for a full half an hour while they fiddled around in the back. When they returned they were incredibly rude to me and treated me like an idiot the whole time.Took my phone for a week and fixed the screen, adding a screen protector on top, after I returned to pick my phone up from their store the screen protector fell off within the week! My screen now becomes unresponsive for short periods of time and now has a black dot bleeding in from the corner.This place is a terrible scam! Do not come here if you value your devices, your time and your money!
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October 2023 by Greg B.
Fucking thieves! Do not trust these people. Had to return something over a year ago (this part was not their fault) and was told I could only get in store credit. I was not happy at the time, but whatever, I figured I would use it at some point. Today, I needed a new cord for laptop charger and figured I could use some of that credit, knowing they carry these. When they look up my credit, there is a "note" attached saying they did give me a credit, but then gave me the cash back. Total bullshit and this place stole $100 from me. Left me sitting in the store for 20 minutes while they were all in the back on the phone to the owner. I went home and called to talk with the owner and was left on hold for 15 minutes until I hung up and called back to be told that I have no credit. Their return policy is in store credit only, but somehow they broke that policy with me, when I returned to use said credit. Stay away!
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September 2023 by Alex R.
Took it in to get an old iPhone battery replaced to get some old pictures off there, price was reasonable and phone is in great condition now. Only improvement is I wish they would have called saying the repair would be delayed so they could get a new battery as the one in stock was faulty. Overall great experience.
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August 2023 by McKenna Burnett
Received such great care here! About a month ago my phone was stolen, eventually it got abandoned here by someone trying to break into the phone.The crew held onto it and sent out an icloud notice to my phone so that I was able to see where it was and reach out about it! We exchanged calls and they were all so nice and patient about all of my questions! They held onto the phone until I was able to come up and grab it.Thank you so much to the crew!
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August 2023 by Kitty Darling
I took my laptop (Acer Nitro 5) in here after a full cup of water got spilled on it. Even after it had to sit over a weekend because they were closed they repaired it and got it back to me in a timely matter. Another family member brough their laptop in (Acer Predator) after it kept blue screening and shutting off. The team at Fixoid was very communicative about what was needed to be replaced and how long it would take to get the parts. Very reasonably priced and amazing turn around time. Will keep bringing my electronics here as long as I can!
