GameStop is a home base for gamers, offering new and used video games, consoles, controllers, and accessories for all major systems including retro gaming. The store also carries trading cards and a wide variety of gaming, anime, and pop culture merchandise like collectibles, apparel, and board games. Customers can sell or trade their old consoles, games, and phones for cash or store credit, with the store now also buying graded collectible cards. Reviews note it is considered the best place to trade old games for new or used ones. The staff is frequently described as friendly, knowledgeable, and ready to help in every way possible, sometimes going above and beyond with excellent customer service. While some customers feel selling items there can be disappointing, it is widely regarded as a great place to find decently priced used games with a great return policy. It remains a popular spot for video games, plushies, and various gear.
These people have literally ZERO-AWARENESS or regard for their customers sometimes. Twice I've walked into their store, grabbed what I wanted to buy, and then stood at the register, while 3 employees were present (chatting it up, organizing, or something else) and giving no regard to me or those in line.
February 2026
Was busy when we went in but the line moved quickly the workers were helpful and nice. Order pick up was easy.
November 2025
Never a good experience anymore but that's corporates fault, store employees are all legit.
