-
March 2024 by Ben Harlow
The staff are awesome! Gym is clean.
-
March 2024 by Johnathen Radelet
This place is a godsend. Clean, functional, modern equipment, and excellent free weights. It's not huge nor all that crowded. However, the hours can be limiting if you work long days or gravitate towards pre dawn workouts.They do have a heavy bag and a weighted sled, which were pleasant surprises!The sauna has always been clean and hot, and every time I've been into the gym, I see evidence of the staff cleaning. I appreciate the culture of a spray cleaner and towel for every patron as well, now its the exception that fails to clean up, not the rule!
-
February 2024 by Paige
I really like this gym! I came here after going to Crunch fitness and it’s so much better. I feel like it’s a decent price for what you pay for, I don’t think it’s inexpensive but it’s better than other gyms that make you pay a fortune.Their equipment is very nice and I love that they have at least 4 of everything.The staff is very friendly and welcoming, it makes me always happy to come in.I really love the cardio cinema too, it’s private and nice to watch a movie while I work out and kind of get away from all the noise from the rest of the gym.Bathrooms are very nice and clean too which is good. I also love that they have a kids club because not everyone can afford a sitter and it’s just really convenient for parents too.But unfortunately I can’t give all 5 stars…I really don’t like the music they play, it’s just very loud and annoying… most of it is inappropriate as well.Like come on, You guys are really going to play “my neck, my back”yuck! When there’s literally kids who can hear it in the kids club…Also, why can’t we enter or leave through the mall anymore? When I’m done with a work out it would be nice to leave and go shopping or something instead of going outside and walking around.Besides those small things, overall I would recommend!
-
December 2023 by Nathan M
The hours suck. On the weekends, this gym closes at 7. Why? These should be extended to at least 10. For me, your hours are terrible. Also, more diverse equipment can be added also, it’s just the generic stuff, nothing extensive. I complete the little surveys they send out, and the manager will reply with their one routine response and never follow up. Lack of care on the managers part too. This gym could use major improvements and potentially new management.
-
December 2023 by Michelle Lengatcher
I used to love this gym.Unfortunately the staff is dishonest, and the environment has become judgemental. Fun fact, you can cancel in your app, and you don’t have to be injured or move 25 miles away. Tracy is a liar ?. Plain and simple.
-
October 2023 by Srijana Lama
As per my experience "Golden Gym Customers and Clients" are extra ordinarily extreamly disrespectful, abusivers, sexual offenders and thief and still the bussiness owners welcome such type of clients and customers.If I had to over view gold gym member access code with income with the yearly profit via program that I am absolutely sure that the bussiness process are illegal.If I decide to get a professional petition with internal process I am absolutely sure I would win the case.I am absolutely sure criminals and abuser are being treated high class standards without checking the healthcare industries policies.As per the bussiness process I did not see any legal process while on boarding customers for gym. If you would like me to make a list of Violation membership and payment plans. :)If not then please remove those clients asap."Gold Gym" is all about Show off industries although enables worst prideful behavior are being encouraged in the name of health activity when it should be connected to the health insurance with employment (employers approval based on history)or a private insurance policy.Feelings greatness of body building should not cost mental peace of families.Good to go Gold Gym ! Hatred is real !Gold gym lost my respect, referral endorsement for health care remedies for encouraging abusive families.
-
August 2023 by James M.
I had been a member for over a year, but decided to freeze my account for a couple months. After they charged me the annual fee, I asked to freeze the account again, which they were fine doing, but neglected to share they would still charge me $15 per month. I decided to cancel in mid-August, but they claim I had already paid for September and last month (October). They make it very easy to sign up, but know they are taking $90+ dollars of mine despite my plan to not use their facilities.
-
August 2023 by jenny S
Great staff and gym in general. I was initially initimated thinking it was one of those body builder types of gyms. Yes, there are so pretty bulked up dudes but overall there's people from all walls of life.
-
August 2023 by Shawna H.
Clean nice though crowded and could use more machines and shower towels also workers vary in gym skills.App never worked and would be convenient to pay membership on app or phone or online.
-
August 2023 by Devin Spitze
I love this gym, it has a great mix of people who work out here especially in the evenings. The staff is super friendly and helpful and makes it feel like somewhere that I love being. Four sets of dumbbells and tons of equipment make it so you never have to weight for your next set.I would give it five stars, but they recently turned the lights up, super bright for some weird reason when it was perfect before and I have been coming here five days a week since October. Please set the lights back to the way they were!
-
August 2023 by Alma
Too much rap music that degrades women. It’s also extremely loud that you can’t block it out with your headphones.Employees are very nice and bathrooms clean.
-
August 2023 by Narbik Estouni
Clean and quite. They just need to add hanger next to the sauna area so wo can use it for our towels
-
July 2023 by Marie H.
Outstanding customer service! I joined this gym about 2 weeks ago and I've had nothing but incredible support and inspiration. The gym itself is amazing boasting tanning beds, massage chairs and a cardio cinema! But what really sells it for me are the people who work there. Tracy helped to sign us up and was so enthusiastic and inspired I couldnt help but feel motivated myself. Today, Zoe was especially helpful In assisting me with some purchases and Ashley is consistently genuine and welcoming. We tried the other gyms in the area and Golds Gym absolutely stands in a category of its own. I highly recommend this gym.
-
July 2023 by Juan G.
Wrost customer service. Walked in the two front desk staff were on there phone. Didn't even say hello until I said something. Was looking to sign up for a gym memebership here. I wanted someone to show me around and try to atleast sell a memebership but clearly that wasn't the case. Definitely will take my business else where.
-
May 2023 by Mae-Ling Kao
I have to say that this is such an awesome gym! It is so clean and really not busy at all. They have all the equipment you need and the atmosphere is great! The reason why I really wanted to write this review is to commend the staff and cleaning crew. Everyone is always so friendly and the staff are so on top of it! They’re always making sure the gym is looking amazing and they’re just the friendliest people. I just want them to know that their hard work really pays off and it absolutely makes a difference. Thank you guys for a great experience here!
