Goodwill Industries of the Columbia Willamette

Goodwill, Thrift Stores
Hours: Goodwill Industries of the Columbia Willamette is a non-profit organization that aims to provide vocational opportunities to people with disabilities and others with barriers to employment. The organization operates retail stores, outlet locations, two online shopping sites, and attended donation centers. Donations and purchases at these locations fund the organization's free job services programs, and they are proud to be good environmental stewards with their award-winning recycling and salvage operations. Customers generally have a positive experience at Goodwill stores, with the staff being described as "incredibly lovely and helpful," accommodating large hauls with "patience and grace." The stores are well-organized, and customers often find unexpected items they didn't know they needed. While the parking lot may be small and tight, there are often additional parking options nearby. The stores offer a variety of merchandise, including seasonal items, furniture, clothing, and toys, and customers can enjoy a "fun" shopping experience. The organization also has a 30-day return policy, providing customers with added convenience. However, one customer had a negative experience, reporting that a staff member "yelled" at her mother, and she indicated she would not return to that location. Overall, Goodwill Industries of the Columbia Willamette appears to be a well-run organization that provides valuable services to the community while offering a enjoyable shopping experience for its customers.

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1. Vancouver, Washington