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July 2025 by Melody Hjorten
My son has been going to this daycare for 4 years now. The staff is great! They are kind, compassionate and are wonderful with kids. I am so thankful for all they do to keep their kids happy, healthy and safe. The summer program here is awesome. They have something fun planned for the kids daily.
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July 2025 by craig
My kids go to this center. The teachers are amazing they are very caring and my kids have learned so much to get them ready for Kindergarten. The staff are all very welcoming and you feel like you are family when you walk in the doors. The management team is always there to greet you and communication is fantastic from both the management and teachers. I am so glad I chose Hazel Dell Kindercare North.
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July 2025 by Alyssa Sun
Our family has been going to Kindercare Hazel Dell North since 2019! Both of my boys have had great experiences and we are sad that this is our last summer here as the youngest starts school. We will definitely look back fondly on all of the memories from over the years!
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July 2025 by Megan Crow
I love my center! They’re so understanding and treat my kids how they need to be able to feel comfortable! My kids love their teachers and have fun and enjoy there days.
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October 2024 by Emily Thom-Hollister
My child has moved on to kindergarten and we miss Kindercare Hazeldell North so much! There is a strong sense of community, the staff is caring, the center is clean, my child thrived there and made so many friends. Highly recommend.
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September 2024 by Alexandra Mather
We absolutely love the leadership and staff at this location. The center has a very cozy vibe and our little guy has thrived since coming here. We could not ask for a better community to help us raise our son. Highly recommend!
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August 2024 by Katie Nicole
Kindercare is amazing.. My son has gone there since he was 6 months old and he loves it. They send me pictures of daily activities and Ms Novena and her staff go above and beyond for all the kids.. I would recommend it to anyone and everyone..
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August 2024 by Stephanie Embree
My 1 year old son has been going here for almost 3 months and we love everyone here at kinder care, while it is not a brand new perfect building they do a great job to make it feel homey and comfortable for everyone. Little man loves snacks and art projects with all of his friends and outside time is his favorite. Thank you so much to the ladies that cared for him in the infant room before he moved to the toddler room all the women in there truly love hanging out with the little babies helping get ready for the next steps. Lots of options for those with dietary restrictions and listens when parents have concerns about certain foods. Novena was great about getting us care in a short about of time and helping us with our subsidy too! Love HN kinder care 🥰
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February 2024 by Stefanie Goodwin
My 6mo baby has been going here for nearly a month and i have nothing but good things to say about the place. Understanding that the facility is not in a brand new building, they adequately meet my expectations on cleanliness. Also, I am fully confident that the women in the infant room genuinely care for each child and I greatly appreciate the transparency and communication made possible by the KinderCare app. I'm also learning how to play with my baby and how to teach her by copying the activities shown on the app. I'm a better parent because of this place.
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November 2023 by Whitney Soule
DO NOT TAKE YOUR KIDS HERE - they neglected my sick baby.My son has been going here for about two months, and at first we didn’t have many concerns. Then last week at pickup they notified us they didn’t give him his bottles that day because they were “labeled with the wrong date”. When my boyfriend looked at them and said “Is today not November 8th?” She checked her phone and said “Oh”. We were told he was given regular milk all day, which was followed by him having diarrhea for several days. I don’t understand why, that morning at his first bottle, if they thought the date was wrong, they didn’t call us? Instead they made the decision to give him regular milk all day. I was upset because he wasn’t feeling good and I felt it was avoidable, but I understand things happen.Then today I dropped him off at 7:00am, and came back right before 5:00pm, as I worked all day. When I walked in the door the assistant director said “Oh can I verify your phone number we have been calling you?” I said “Sure” and the number listed as my primary was 747474747 I looked at her and explained that’s not my number but the number below it was. (And I think anyone would logically be able to look at that and determine that’s probably not a real phone number but clearly a system mistake.) I asked why they’d been calling and she told me for the majority of the day my son who just turned one, has had a fever of 101.7. I immediately stopped talking to her and went to his classroom where I found him in the crib, facedown, still in his long sleeve onesie, pants and socks, with a red lobster face, hot to the touch. I picked him up and he didn’t immediately open his eyes, he was limp and lethargic. WHY - if they were unable to get ahold of me, did they let him deteriorate all day?? His temp was now 103. He has FIVE people listed in his contacts that could’ve been contacted. All people who were available to come pick him up today. But none of us were notified. And I understand they cannot give him Tylenol, but why not strip him down? He has short sleeve onesies and lightweight sweats in his bin as extra clothes. Why not put a cool rag on his head? And when he got to the point of lethargy, why not call 911?! I would rather a $5k+ hospital bill then picking up a lethargic baby.I’m absolutely disgusted and mortified with how my child was neglected today. How could you let a baby worsen all day and not do so much as cool them down? The assistant director on my way out the door said “Here’s what you need to do to bring him back” with some little list, not “How’s he doing?” Or “Is he ok?” When I told her he wouldn’t be back, I got in my car and received a call from Novena, the center director. I’ve never received a more inauthentic call in my life, where she repeatedly said “Oh no”, “Oh no” on repeat.They truly did not realize, or care how sick he was. I dropped off a happy, babbling baby, and picked up a baby who didn’t wake up when I picked him up. I’m absolutely mortified at how any child could be in that condition in a childcare facility, surrounded by staff. He will not be back. I would not recommend ever taking a child there, or entrusting them with your kids.
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August 2023 by Jan M
This review is for KinderCare North Hazel Dell in Vancouver. My nearly 2 y/o is so lucky to have gone here and experienced such a caring and awesome group of staff including teachers, the director and asst director, the cook, and the ones who clean. They do art, read stories, eat VERY nice meals together, instill good habits like washing hands and they respond to potty needs properly, and the kids get extra perks like having a pony or goat over once in a while, and there are nice play structures, and water activities and also outside time is twice a day.Most importantly, my kid is safe even with food allergies, I see that staff like their jobs, and it's clean. I would like a more secure code, but such an amazing place. Anyone who has their child here is really blessed.
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July 2023 by Jessie Hebert
My daughter attended this center for almost 2 years and LOVED it so much! Her teachers were amazing and took time to teach her and take care of her more than any previous daycare. She is 4 and would get so sad when it was the weekend cause she wanted to go to school. The director was incredibly nice and truly cares about our children and was genuine, compassionate and considerate towards the children and families. She made the preschool graduation amazing and memorable going out of her way to ensure every child was personalized and provided the most adorable pictures and gifts. Thank you from bottom of our hearts!!! We will truly miss this center! Highly recommended and we fully intend to keep in touch and be pen pals from Alaska!
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March 2022 by Samantha G.
Hazel Dell South has the same age ranges and is nearby. Friendlier staff and a much more organized center.
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December 2021 by Viola Folger
My 4y old son has been going here for a couple months + and he loves it all the teachers are wonderful.. infact they can get him to wear a mask longer than 5 min. Then they are doing something right.. So overall it's an awesome staff we've had an awesome experience and I plan on him attending there for a long long time ?
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November 2021 by Johnson Q.
If I could give no stars I would! My sister has came home with bruises everyday since she started this place! These stupid heifers are basically having dog fights (kids fights) at the daycare while they sit in the office doing each other's hair! We've caught them several times just letting the kids fight each other! They don't watch them at all! This place NEEDS TO BE INVESTIGATED! & SHUT DOWN!
