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April 2023 by Jason Williams
Fast, easy, and professional service.
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March 2023 by David Anderson
This is for the the company, and unfortunately, it impacts this local office. Staff are nice and extremely patient and understanding of unique tax situations, that being said, they themselves are bound by the predacious policies of H & R Block. They will not tell you if your refund advance is approved beforehand, but they’ll go ahead and let you pay $400 for their fees to do your simple taxes for you, and get another sign up for their banking partner in the process. Our refunds are always large, and we’ve never had a refund advance denied before. This year it was denied within an hour of paying all of their fees (the unavoidable step to applying for a refund advance with them). To make it worse, it was a credit based decision by their bank. It’s a guaranteed loan, repaid directly by the federal government. There should be no credit check, and the staff need to be up front about this so people can make informed decisions. Avoid them at all costs for refund advances in the future, as their business practices are suspect.
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May 2022 by Dan Nelson
Made an appointment online, got a confirmation email for the appoint. When we arrived 15 minutes prior to our scheduled time, we were told that they didn’t have us scheduled (even after showing them the email), and that they were closing. We tried to book another appointment but was only given times in the middle of work days (noon and 1pm slots on week days). The only real help they gave us when we asked what we should do, we were specifically told “it is what it is” and “try somewhere else like across the street”. We found a Jackson-Hewitt a block up the road, went in there, booked an appointment for after work the next day, and are very happy with their services. Thank you H&R for suggesting Jackson-Hewitt!
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May 2022 by Antoinette Clark
She got me in last minute and did a great job . Thank you
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April 2022 by Vernon Eliason
The tax preparer was professional. I was able to get a refund. He answered all my questions.
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April 2022 by hellfireansulfer Ed
Thank god I walked. These guys tried to charge me 315 bucks to file 17k in w2 and 8k in 1099.
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March 2022 by Mikey Cavanias
Taxes are totally wrong. They didn't even file my Oregon taxes last year, stating I owed when I was supposed to be paid substantially. Than, this guy said you must not have paid enough, while my employer and unemployment were responsible for said taxes, then he stated what I received in 2021 should have been $650 over what I actually received, just a complete clown show. PLUS you pay them to do this, unprofessional to say the least. I would never go here again.
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March 2022 by Paul Jones
I've been doing business with you for years. You've always did a great job.
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February 2022 by Cindi Tillman
The man was wonderful all the way around.
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August 2021 by Mountaineer Outlaw
The lady that helped me was so helpful and sweet. I walked in without an appointment and she sat me down and we were getting started within minutes. The customer service skills of Natalia and staff were exemplary.
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April 2021 by Kristine Hoppenworth
My agent was extremely patient, kind and thorough with all his explanations.
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April 2021 by your god is in the mirror
The lady that helped me was so helpful and sweet. I walked in without an appointment and she sat me down and we were getting started within minutes. The customer service skills of Natalia and staff were exemplary.
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April 2021 by samantha kiesser
I have returned to the same person for the last 4 years because he is always helpful, kind, knowledgeable and listens
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April 2021 by Marcus Ferreira
I have successfully doing my tax with the same person over several years
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April 2021 by Allan Foster
Bill's expertise and ease of working with him.
