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October 2023 by Sairene Banwarth
I did permanent hair straightening at this place, and it was perfect! I was happy about it, and the price was reasonable. It lasted about a year until I had to do another permanent straightening. On September 1st, 2023, I went back to them to get my hair straight again as a birthday present. Since I have had experience with them before, I kind of trust them, and they seem really professional with their service. I was happy with the result that day. It was over a 4-hour job and was twice as expensive as the last time I was there—understandable due to inflation. I paid them $450 plus a 20% tip. Anyway, I was content and satisfied with the result and did not wash my hair for three days like they said. As soon as I had my hair, it changed. It's not as smooth and soft anymore, but I thought it was just normal. I ironed it every day. After a week, my hair went back to normal. I called them back to inform them of what happened, and I guess it was someone else. He said, "The owner will be back Friday," and I can come on Friday to check. Anyway, I called back Friday to confirm that I could go in, but the owner said they couldn't do anything about it because their "policy" was only for two weeks. And he said that once their job is done, it's out of their hands and not their responsibility anymore. I was very disappointed because I followed everything they told me, and it was very expensive for just two weeks. I liked them the first time I had a service from them, but not this time. I'm so disappointed because it was so expensive and I saved up that money and it wasn't worth it. They told me it could last a maximum of 6 months but not even a month! so frustrating!Service: Shampoo & conditioning
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August 2023 by Roxann O
Booked for a bang trim and low up do for my wedding. Got to the reception desk and the gentleman confirmed bang trim and updo. Sat in chair and the stylist told me she doesn't do updos. They then told me, (the receptionist the checked me in and my stylist) that the person who does updos randomly took the day off. (Its past noon at this point. They had known very several hours) Which is fine. Take your days. However I should have been called and told that they couldn't do my appointment. Considering that particular stylist was the ONLY one that can do updos according to them. So I stayed and had the worst bang trim ever. Very short very uneven and very choppy. I showed my stylist the exact picture i wanted. It wasnt even close. It was So bad the stylist at the next salon I ran to right after said to fix it she would have to cut another 1/4inch+ off. It would have been In the middle of my forehead! So i just stayed with what i had and hoped my photographer could edit my hair. After the trim she very poorly curled my hair. Which fell out with in 30 mins. I have long hair so I get it to a point. And I understand not wanting to mess up an updo on such an important event. But they KNEW the ONLY stylist that could do updos was gone and still let me come in and told me no instead of calling me and letting me know they couldn't do my requested and confirmed appointment. If they had notified me that my appointment couldn't be completed as requested I could have gone somewhere else and tried. I still was charged $45, I still paid and I still tipped. It has been a week and a half and my bangs still aren't long enough to style, fix, or let alone touch my eyebrows. Lesson learned. Just please please call your client and tell them if you cannot fulfill the requested appointment.
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July 2023 by Lindsey Lasley
I’ve been coming here to see Nam for my highlights and cut for 15 years. Lovely employees through out the business. Nam is my go to for cut color every time. Kind, genuine and just overall fantastic. Never misses a beat. For me this place has become family and I would recommend them to anyone every time.Services: Blowouts
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May 2023 by Ольга Андрес
Just awful experience!!! Was here for deep conditioning mask procedure, this is worst experience ever. That lady, who was doing this to me was absolutely unprofessional and unpleasant. While I was sitting and waiting, she went to wash her own head and was drying it and styling...it was so wierd...she came at work and decided that this is best time and best spot to do her own hair, while client is waiting. Anyway the way she done my hair looked awful! Deep conditioning? Seems like she never heard how this procedure should be done in the right way! She just washed my hair ( uncarefully, scratching my head with her nails), then put some conditioner and made me wait! Excuse me, I can do same thing without paying $50!!! NEVER COME BACK ! ABSOLUTELY NOT RECOMMENDED! SAVE YOUR TIME, MONEY AND HAIR! NEVER AGAIN!
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May 2023 by Lacey Lasley
Hi everyone my name is Lacey, my twin and I have been getting our hair done by Nam for 15 years! He is the absolute best at what he does so fast so efficient and my hair turns out perfect every time! If your looking to get your hair done by the best look no further. This salon has turned into to into a friendship with all the staff. Great business great people!
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May 2023 by Susan Peake
I have been going to them for years and they have never disappointed me, such an amazing group of stylists .Nam does my hair, he is kind and so talented. They do men, women and children. Give them a shot, you will be glad you did. Very economical too.Services: Hairstyling
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May 2023 by Heather Jones
For the past 12 yrs, I have trusted Nam exclusively to cut, color, & style my hair. He is always smiling, friendly & always does an amazing job! The color is always perfect & looks very natural. I refer to him as my "fountain of youth".Also, I love the way Linn massages my head while washing my hair. I always leave feeling beautiful & rejuvenated. I would recommend Image Beauty Salon 110%.Services: Hairstyling
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May 2023 by Mar Moffett
I walked into images, beauty salon, 15 years ago, and have had nothing but great service. Nam is my stylist who does incredible color for my very fine hair, gives me great advice to keep my hair from damaging. The staff here always makes me feel welcome with every visit. I can guarantee you will have an amazing experience visiting this salon.Services: Hairstyling
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May 2023 by Alyssa dittemore
I have been seeing Noam and he has been doing my hair for around 13 years, it’s very affordable, and he does a great job!Services: Hairstyling
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March 2023 by Cassandra Wally
I brought my daughter in to get a trim. They made her brush her own hair before starting on her trim. Hair stylist parted her hair in sections and then asked her again to brush her hair. The lady did not use any water or check to make sure it was even. I am pretty disappointed in this place. We will go someplace different next time.Service: Haircut
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February 2023 by Aiden Chmut
Horrid experience. I came in asking for a trim, and walked out practically bald. Mind you I had a solid six inches of hair prior to coming in and asked to start by trimming off one, maybe two inches depending on what I thought after. My male stylist was very distracted and talking to his coworker the entire time. He hardly used a brush and made very vague chops. When it came time to pay he also made it very clear he expected a tip. You couldn’t say he was rushed because I was the only one in the salon at the time. I feel that older employees take advantage of younger generations because they know we have a harder time saying something if we don’t like the final product. He also wasn’t new because I know someone that’s been going there for ages. Most people don’t know what to do with me because I have very thick hair, but cutting it all off isn’t the solution. Like where did these people get their permits, university of stupid?Service: Haircut
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December 2022 by Heather Smith
It's my go to hair place! Lots of product to choose from as well as great prices. Always able to get in without a long wait if your a walk in. Great service and care.
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November 2022 by Tony
Wow not sure what happend to this place, we live all the way out in camas and would drive out of our way to get our haircut there they use todo such a good job now for the second time in a row they hacked one of my kids hair teens, not good. We will not be back.
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October 2022 by Tony Supreme
I asked for a fade with a textured scissor cut on the top, I was laughed at after something was said in Chinese,the lady didn’t speak to me the whole time other than asking what I wanted in a rude tone, she was in the middle of the row next to the guy on the far right.. such an awkward experience. The lady made my head look square and didn’t use any scissors, it all took about 5 minutes and I was to shocked and confused to say anything… I highly do not recommend, worst haircut I’ve had in a long timeService: Haircut
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October 2022 by David Camp
Imagine Salon is my go to place for my haircut. I had been to other shops with inconsistent results. Once I discovered Image Salon, I don't go anywhere else.I have now referred my girlfriend to Image Salon. She is very satisfied with her service and happy with her haircut.