January 2025
Worst bank I’ve ever used. Gave them a few chances and it kept getting worse. Their atm is always broken, can never get ahold of anyone, when I do they are zero help. Do not use Key Bank.
January 2025
Locked my account, stole my money. Went in multiple times to talk to them in person to no avail. Super frustrated and disappointed. Alex was rude and arrogant from the beginning. Highly recommend going somewhere else. I will NEVER bank with Key ever again.
January 2025
Refuse to exchange $20 for two rolls of quarters for a single mom who really needed to do laundry. Definitely wouldn't consider getting an account here!