-
April 2025 by Smilez
Don't deposit any money in the outdoor atm. Has Aten my money twice! Should have learned the first time. They don't even put out of order on it. Says it's having technical difficulties. I needed the money now and dispute takes 10 business days! Not happy. Lost all trust in atms at this point.
-
February 2025 by Naomi
Randi the mananager and Alex are amazing! The Customer service i received from both was beyond my expectations. Very caring and patient truly wanting to help me without judgment. I was in a tight situation and needed my check to be made clear the next day without the 5 day hold. Other branches denied me but
Randi made my deposit happen and made it to be available the next day. She truly saved me from all the stress. She is the kindest and truly a great manager.
-
September 2024 by Sean Wilson
Couldn't get a call back from this branch about an inquiry after multiple attempts. Went to Umpqua Bank instead, where they actually return calls and provide service. 🥂
-
June 2024 by Robert Brown
A couple days ago on a Thursday afternoon. I tried to make a deposit. Only to find they were closed for the day. The bank had all the employees out doing charitable stuff for the day. Now im all for charity work, but on a Thursday? Seems the branch ain't open on weekends. Can't convince employees to do charity work on there day off. I get it. All in all though. Decent bank.
-
March 2024 by Rylee Moore
KEY BANK!! Please!! Put tellers back at this location.
-
October 2023 by Marty Chipman
Best people at this branch. Always willing to go out of their way to help
-
April 2023 by Jayreen James
Deposited cash, was told it would be instantly available, did not show hours later on the app, called customer service jst for them to tell me there is no evidence of my deposit. KeyBank stole 4K Frm me jst Like that?
-
January 2023 by Sir Robert Sabo
Great service, with a smile
-
April 2022 by Bre Bre Smith
Now I understand why this branch has horrible reviews. Tevy was amazing on trying to help me until the older pale lady was telling her to help other customers while helping me, a customer. I had to go sit in the lobby 6 different times verses just getting me done and over with, I wasted 2 hours of my time and being with my kids and then they kept asking if I would come back 2 different days to finish some stuff. Customer service was straight out the window for me but definitely there to make others a priority. Right when I walked in the other lady had a HORRIBLE attitude towards me.
-
December 2021 by Tamim Noureldine
One of the best banks I’ve banked at, very convenient and helpful staff specially Michael and Randi. They’re super nice and helpful, the service is also good and fast. I’d definitely recommend you bank there if you’re looking for good service.
-
October 2021 by Anita Nohoza
Have never experience such a sensitive target in my whole life until I met with Mrs Shirley Wayne, Bitcoin trader who is skillful and has being handling my trade with her signal over a year now. With minimum $1000 you are sure to hit $11,050 wow all within a week. Thanks for your good work and God bless you.
-
August 2021 by Jozi London
Oh my God! am still in shock i really don't know how to appreciate Mrs. Lilian Wilson. I never knew you're this kind ma'am i thought as much! after seeing lot of recommendations from stock investors. I started with little investment am amazed by my profit after 5 working days this is absolutely amazing God bless you lilian
-
July 2021 by Angela
Grrr....
-
March 2021 by Jackie Young
Attentive. Always available. CourteousI love Key bank.
-
March 2021 by Angela T.
Grrr....
