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March 2024 by Alison Metcalf
These guys are great! I've worked with the Portland location and now the Salmon Creek one. I had a door "bumper" that was hanging off my door because I'm an idiot. They took me right in and were able to re-attach it for me in about 15 minutes. Didn't charge me. What great service and a guarantee that I'll be back for any more body work that I would need on my car. Thank you for your kindness and awesome service!
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March 2024 by Jay Rogers
I have several vehicles and eack time I have to bring them in for accident repair they are returned in perfect condition.Service: Body & Trim
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February 2024 by Ron Cruden
Mackins always does a great job for me
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February 2024 by Deric Rauch
My car was hit and ended up with minor yet noticeable damage. The repair brought my car back to good as new. Mostly I enjoyed working with the team in the office. Very good communication and friendly.
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February 2024 by Dean Cochran
Really professional, great job on the repairs, delivered on time as promised.
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February 2024 by Kristin Neuberger
Im extremely pleased with the great work and service I received on my Lincoln. I was well informed with updates on my vehicle while being repaired. Also, "Ashley" in the office is "Awesome"! Fantastic customer service!
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February 2024 by John Jablonski
These people are so friendly, yet very professional and their work is the very best. I would recommend them to anyone who wants quality service and outstanding customer service
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February 2024 by Tina Robertson
Five star service ! Great place and great people.
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January 2024 by Susan Bryant
Car was repaired in the time estimated. Staff is very friendly and helpful. It is great place to use in time of need.
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January 2024 by Kristin Ultsch
Great customer service and quality
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January 2024 by Eileen Durham
Mackin got my vehicle in quickly and did a great job. Everyone I dealt with was super friendly and professional. I wouldn’t hesitate to recommend them.
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January 2024 by Anne
Wonderful staff and great repair work.
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December 2023 by Steve Hance
2000 S-10 front driver fender damaged. Took about 2 months to get an appointment to drop the truck off for repair. They ordered I think 3 maybe 4 used fenders, all of which weren't good enough for them probably because they would need to strip the paint and repair damages. Then the next option was a Chinese built fender.Rule #1 for Makin's: If your vehicle is more than 4-5 years old, don't take it here unless your ok with a lower quality panel than factory. A little dent pulling and filling doesn't seem to be an option, too much labor.The repair was finally complete about 2 1/2 months later. Glad I didn't rent a car. Would have cost a bundle while waiting. Drove back to my work, probably 2 miles from Makin's. Soon as I got there, noticed my side mirror that I bought was cracked, and there was a chip in the drivers door.Rule#2 for Makin's: Make sure you go over their repair work with a fine tooth comb before leaving.They offered to repair the damage to my surprise. Although the repair of the chip on the door was about as good as I could have done myself with touch-up paint, very poor considering they caused the damage in their shop. I was so tired of waiting for my vehicle to be repaired at that point that I just wanted out of there.Today (12-11-23) I noticed that my driver door was making noise. So I sprayed the hinges with WD40. It seemed to help but I still heard a rubbing sound. Didn't take long to find that the driver door was rubbing on the front fender they replaced towards the bottom of gap when opened. The paint on the door (factory) has worn down to the metal on the edge. Obviously the fender wasn't properly aligned by Makin's.Rule#3 for Makin's: Find another shop.The time wasted waiting on the final repair is grueling. And finding shoddy surprises along the way is a reminder that they must have workers in the shop that are staring their career (or cost savings) and aren't being properly trained. Or they aren't much interested in customers with older vehicles. I don't know how or why Makin's is busy. Other than they probably get most of their work from dealers who get their vehicles repaired by the skilled workers.I'm going back to my Insurance company to see about another shop that can fix my rig. And I'll be out another deductible.
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December 2023 by Robert Lee
Replaced my bumper for a relatively minor damage and they did a great job. Debated between Mackin's and a dealership repair center in Beaverton, but Mackin's was much closer to my place. After all, it was a right decision. Mackin's communicated with the dealership in Beaverton to get the new bumper so that I don't have to travel 30 miles back and forth just for the repair. Mackin's also did a great job sorting things out with rental car as well as insurance company. Alex (the agent) was helpful in explaining things in detail, when asked about the timeline, cost, and risks involved.
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November 2023 by Mark Misoda
My truck was hit by a “lovely” person who didn’t feel a stop sign applied to them. So, I was in need of a body repair shop. I chose Mackin’s as my wife had a minor repair done there years ago and was real happy with the outcome. Pretty much right away I knew my truck was in good hands. Due to complications caused by the global pandemic shutdown, a major part needed to complete my repair, wasn’t available anywhere in the US for almost 7 months!! Throughout that entire time, Lauryn kept me very in the loop on what was going on. She was so patient and kind when it came to all my dumb questions and schemes as well as putting up with my long winded chatterbox tendencies. One thing that really surprised me, I assumed my truck was sitting out in the elements with critters nesting in it for all that time. Nope! It was all safe and secure in a huge, dry , climate controlled shop. That made me feel a whole lot better since it sat for so long. Suffice to say, this was a great experience with Mackin’s and due to their great work and fantastic customer service, I’ll be a customer for as long as I live in the area. Oh and they even got the offenders insurance to pay for the aftermarket bumper I wanted!!! Thanks for everything Mackin’s!!!!Services: Painting
