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November 2023 by James Koch
good place, clean, friendly front desk staff.. i didn't really care to listen to my therapist complain about the place while promoting her own mobile massage business, i found that to be quite tactless
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October 2023 by Lori Anderson
I find it very difficult to get an appointment EVERY TIME!
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October 2023 by Tracy Fields
This review is for MASSAGE ENVY. I’m not sure how it got changed to a foot massage location.We now live over 25 miles away from the nearest location and I’ve repeatedly asked, over a period of a year +, to have our membership canceled and have our unused massages refunded. They will not.They KEEP charging us monthly for more massages on both myself and my husbands accounts and now there are over $2400 in unused prepaid massages. We are told that there is nothing they can or WILL do about it.Basically, we either drive THE HOUR it takes to get there and use our massages or we cancel the entire thing and lose ALL our money.They are absurd!!Terrible business practices!
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May 2023 by Danny Martinez
Every part of the experience here is very enjoyable. From pleasant greetings by the front desk staff to the relaxing facial/massage by the professional team.
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March 2023 by Chelsea Hawes
The women at the front desk was extremely nice!Marley did my facial, I have been getting facials for years and this was by far the best one. I’m so happy with the service I received and will be coming back.
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March 2023 by Ken Chapman
Months until theres an appointmet!!. I have numerous massages banked up because I can never get in to use them unless I book months out in advance or I actually go out of town Yet im sitting on hundreds of dollars worth of massages and they are still signing people up there although you don't have the capability to provide the services, Im, paying for. Im rarely able to book out appointments for more than a week or two because of work and childcare. I feel like I'm being ripped off.The therapists are usually friendly and professional but a little hit or miss.
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March 2023 by megan poole
I used to work here. Just so everyone knows they have more than doubled the rates. No wonder the ratings are so low. That’s outrageous for a franchise
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February 2023 by W W
Definitely will not be going back... I was quoted on the phone $120 for a 90min massage, and then was charged over $200 after the massage. I was scheduled for a 90 minute, but sat in the room waiting for 15-20 mins and then the therapist says she's done and leavs 10 minutes early. The therapist was very rude the entire time, just acted angry and passive aggressive... Not a good experience in any way.
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December 2022 by Xavier Upton
Absolutely the best General Tso chicken I’ve ever had ????
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October 2022 by Pam Hunter
Had the deep tissue massage and it was wonderful helped my back so much
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August 2022 by Danny M.
My wife scheduled this appointment for me for my birthday. I guess I didn't realize how much I needed it, I feel great after it! The therapist was amazing. My wife had an appointment tonight right after me, I hope she gets the same person. I've never been one to get massages, but I sure am thankful today. Thank you so much, hope to be back soon!
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December 2021 by Susan W.
Horrible! No appointments available at any reasonable time or date. If they make appointments they cancel. They continue to draw funds. They have $1600 of my $$ and no opportunity to get a massage.
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November 2021 by Heather Jensen
Since covid has hit I have tried to cancel my membership quite a few times. I have gone in person, by phone, email etc. Each time they have stated they can see my previous attempts to cancel. a year and a half later I am still being charged. This place is rediculous. They need to refund me for all these charges.
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October 2021 by Matt Lewis
Communication with the front desk was a little confusing, but their massage therapists are wonderful!
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September 2021 by Sara Kirkpatrick
The quality of the massage was fine, but my overall experience was not good. I came in and explained that I was there due to stress from working as a front line healthcare worker, as I’ve been seeing lots of people sick and dying lately, much worse since the pandemic. The massage therapist I saw was generally kind to me, but talked throughout making it difficult to relax(some people might appreciate this). Then at the very end of the treatment said a bunch of scientifically inaccurate things about masks and vaccines, and said “I hope you’re not involved in all of that,” which I clearly am, and they walked out. I am all for open dialogue and discussion about people’s healthcare concerns, but this experience left me feeling more anxious than when I arrived, and made me concerned about if the staff at this location are taking precautions to keep themselves and their clients safe. I honestly wish I had not gone.
