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February 2025 by Emily
I came in today already frustrated because my online order mobile phone came WITHOUT a SIM card. The two female representatives that were present was phenomenal. They couldn’t do anything about my account but helped me with what they could, and I figured out the rest. Thanks again.
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October 2024 by David Rodriguez Vancouver
Tried to get help on Google backup and notifications sounds. Thanks trying, I appreciate your efforts.
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October 2024 by Ed Lindquist
Ben knew exactly what I needed to do to switch carriers so we could use Metro in Canada. Once I got an authorization code and transfer pin# from previous carrier, everything went like clockwork. Even got a deal. Thanks again!
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August 2024 by Debra Ehline
Great experience here, a very nice, respectful, informative lady's work here who took care of our needs in a professional manner. Recommend this location here for sure
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July 2024 by Natalie Harris
There was a new girl there today she just started a couple of days ago she was so nice 🙂 if you read this good luck with your puppies.. 😁 I had the lil doggie..
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June 2024 by freedom liberty
5 stars goes to STEVE!
Finally a regional manager that knows the value of customers service !!!
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June 2024 by Mary Jfri
We had a very good experience here, a very nice, respectful, informative lady works here who took care of our needs in a professional manner. Recommend it here for sure
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September 2023 by Alysha Meadows
Horrible service they don't answer phones.
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July 2023 by J W
Good customer service but I still haven't decided what to do for a new phone. Informative staff ?
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November 2022 by J
Easily the worst store on the planet. They don't answer the phone at all. The staff has 0 idea what they are doing. Went in financed a phone the paper work said the opposite of the lady selling the phone. Took 30 days to reach a manager he was as clueless as the worker. Very dishonest staff go any place but here .
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November 2022 by Amber Saul
Chrysan was so patient. helped me get my phone set up.
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August 2022 by Ashley Garvin
We've been with metro for 20 years, we bought a phone a little over a month ago and they're refusing to take it back, it doesn't work. Looking into switching to AT&T because it's ridiculous how they treat people that have been loyal customers for 20 years.
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August 2022 by Angela Suarez
Redsonia was such a great help!!! Definitely coming back to this location for all of my families phone needs ?
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May 2022 by Mark
Was in there today because my phone just stopped working someone tampered with it and hacked my sim card number and another number on my account was changed somehow and most of my funds from my bank account was taken as well. She had a long day already and was done for the day but she stuck around to see what the issue was she was very helpful to get everything back to normal was very grateful for her.
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January 2022 by Patrick Freimuth
Carlos is best employee iv ever met at this place.The last two people who were in really had no initiative to help me and my situation i was dealing with..Now Carlos that guy helped and solved my problem and with a good attitude and for that I’m saying thanks.
