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October 2024 by Harpreet Singh
Not a god place for printing. They charge me $6.75 for one piece of paper black and white copy. They are ripping off people and I’m not recommending to you that place if you are looking for a place to print paper
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September 2024 by Gulagg the champion
Pleasant and efficient.
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June 2024 by Anastasia Zagoruiko
Horrible customer service!
The guy on a phone was getting irritated with my questions. Not helpful at all!
In the end, hang up on me before I could finish the sentence.
Go to Copy Express! Amazing service and even cheaper!
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March 2024 by Dustin Hadley
Very rude and unprofessional. The old long haired guy was very rude to his employee and me. I was told that they couldn't put a good quality logo on a magnet because they didn't design my business logo and said it was poor quality to begin with which is not ok at all plus my business cards came out poorly when I got them a couple months ago. Do not go here if you want quality work and or a professional experience
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February 2024 by Kanit M
The quality and service are going backwards.Our business cards were not cut properly leaving white edges, some on the bottom and side. The quality felt like they were cut with scissors. We had to trim the edges off ourself.The service provided by each of the staff were very different. The gentlemen were very welcoming, unfortunately not the other lady staff.I really hope they improve on service and quality in the future.
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November 2023 by Andrew H.
October 2, 2023, I took 4 images to Minutement Press in Kelso for printing. Correct scaling of the images was critical. After several excuses, the prints were finally completed after 17 days. Later, I realized that I needed to make corrections to one of my schematic images. I took the updated image to Minutemen Press to have it printed in the same way as before; by scaling a virtual ruler in the image to appear at 1:1 scale. I sent the new file to them and paid at 9am November 8. Before paying, I explained that the image needed to be scaled so that the virtual ruler in the image was printed at actual size. He acknowledged my instructions, then I paid. He told me the print would be ready before 5pm, but it wasn't. I waited until the next morning to inquire. When I arrived at 10am, the print wasn't done. Samantha said I could return after a short time and the print would be ready. 45 minutes later, the print was not done. I waited about 10 minutes more, and I was given the print. I looked at it carefully, and thought it might be under-scaled, but I wasn't wearing my reading glasses so I wasn't sure. I asked Samantha if she could get a physical ruler and see if it matched the the ruler printed in the image. She did so, and she told me it matched perfectly. She said, "We didn't scale it." I was a bit confused; I said, "If you didn't scale it to the virtual ruler in the image, how did it come out to be the right size?" She replied, "Just a lucky guess." That reassured me that it was done correctly, so I took it home. In my studio, I noticed that the print was in fact under-scaled. When I put my physical ruler against the ruler in the print, each printed inch was about 1/16th inch too short. That meant that over eight inches, the image would lose 1/2 inch of its size. Over a length of 16 inches, it would lose a full inch. This discrepancy would've been disastrous for the prototype I'm making; I'm glad I caught the mistake before I started cutting expensive materials to the wrong sizes. At noon the same day, I sent my courier to return the bad print and to request a new print be done at the correct scale. While my courier was in the shop, I called 'him' on my phone. Our conversation was interesting; 'He' refused to acknowledge any mistakes were made by any employee, and he didn't apologize. 'He' told me to scale the print correctly there would be an additional charge of $10.00. I asked him why he hadn't charged that fee when I paid. I reminded him that before I paid, I had told him the print needed to be scaled to make the virtual ruler within the image life-sized; I reminded him that he had acknowledged that instruction at the time I paid. When I reminded him of these facts, he immediately became defensive and rude. He said, "No, you told me the ruler would scale automatically to the right size", which isn't true. I never said any such thing. My courier called me to tell me that she had demonstrated the size discrepancy to him, and he attempted to blame my ruler for the mistake... My courier paid the $10 fee for me. Then she measured the new second print, and told 'him' that it was still not correct. They did a third print, which was identical to the second one. He informed my courier they wouldn't do another. My courier told them the third print still wasn't accurate, but he refused to do the job a fourth time.My courier said jokingly, "Well if it's not done right you'll get the customer's wrath." He replied, "If he comes down here and gets violent we'll call the police." My courier quickly said, "He won't do that. He's not that type of person." Then he said sarcastically, "Oh he's SO manly." So at first he fears that I might come do violence against him, (over a printing error) and then he tries to insult me because he's told I'm NOT the type of person to get violent? That exhibits insanity, or
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July 2023 by toby hoekstra
These guys are awesome!!!!! I had an emergency situation come up and they saved the day!!! HIGHLY HIGHLY HIGHLY RECOMMEND!!!!!
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December 2022 by Shop Manager
Our company chose to use Minuteman Press and we don't regret it! We printed off trifolds that look so great, and we believe that they will easily catch the eye of our customer because of the amazing color. Thank you, from Pilot Plumbing and Drain.
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December 2022 by Drew Sambo
Update: Refused service to my family members and cited my review as the reason why they wouldn't take the job. Professionalism at an all time low here.Serious lack of professionalism and condescending attitudes. Varying quotes depending on who is at the counter, all while they suggest they should receive future discounts at my establishments, while offering none in return, wow, seriously out of line, this attitude needs to be put in check.Not only was I taken aback by the conversation involving the jobs I needed completed, they would need a week to complete simple jobs that took my local office depot 10 minutes to complete. Unbelievable in this day and age. I've been a graphic designer for a decade and have worked with dozens of printing services and have never felt such utter lack of basic social skills and respect for the people using the services without being talked to like someone beneath them. I do not recommend shopping at this location, especially if you prefer to be priced consistently or prefer to speak on equal terms when discussing what jobs you need for them to complete. Reading another recent review seems to point to this as a common pattern.
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November 2022 by G. Gabriela Arreguin
I’ll definitely won’t be coming here again. This is not the place to come if you need to have something laminated professionally. The work was poorly done and over priced. Not happy at all.
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October 2022 by Isaac Hall
Our company chose to use Minuteman Press and we don't regret it! We printed off trifolds that look so great, and we believe that they will easily catch the eye of our customer because of the amazing color. Thank you, from Pilot Plumbing and Drain.
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July 2022 by Gabriela & Linda-Victoria
I’ll definitely won’t be coming here again. This is not the place to come if you need to have something laminated professionally. The work was poorly done and over priced. Not happy at all.
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April 2022 by Tari Oni
Stay away from there. I went in and was “helped” by the heavy set blonde girl there. I asked if I could have an email printed out, she said she could only do it if I forwarded over to her email.I forwarded the email. It was just 1 page attachment that I needed to print.She printed the paper, and I thought it would cost $0.25 to $0.50 tops. And she said the charge would be $7.15 for one single black and white sheet of paper! This place is a complete rip off!
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April 2022 by Tari O.
Stay away from there. I went in and was "helped" by the heavy set blonde girl there. I asked if I could have an email printed out, she said she could only do it if I forwarded over to her email. I forwarded the email. It was just 1 page attachment that I needed to print. She printed the paper, and I thought it would cost $0.25 to $0.50 tops. And she said the charge would be $7.15 for one single black and white sheet of paper! This place is a complete rip off!
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March 2022 by Drew Egg
Update: Refused service to my family members and cited my review as the reason why they wouldn't take the job. Professionalism at an all time low here.Serious lack of professionalism and condescending attitudes. Varying quotes depending on who is at the counter, all while they suggest they should receive future discounts at my establishments, while offering none in return, wow, seriously out of line, this attitude needs to be put in check.Not only was I taken aback by the conversation involving the jobs I needed completed, they would need a week to complete simple jobs that took my local office depot 10 minutes to complete. Unbelievable in this day and age. I've been a graphic designer for a decade and have worked with dozens of printing services and have never felt such utter lack of basic social skills and respect for the people using the services without being talked to like someone beneath them. I do not recommend shopping at this location, especially if you prefer to be priced consistently or prefer to speak on equal terms when discussing what jobs you need for them to complete. Reading another recent review seems to point to this as a common pattern.
