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February 2024 by Hye Kyo Song
I will not going to try to sell my items here again. The store employees are very friendly and courteous but the owner has an attitude. When I first tried to sell my items the owner offer me $100 for 10 brandnew bags, shoes and wallet that she took from me. I thought at first it was a great deal but when I got home I realized that I got rip off. I should get more money for my items. I tried to sell my louis vuitton and chanel bag when I went back the second time, I had high hope that they will offer me a good price since it’s a luxury item the owner only want to take it from me for less than $500. I didn’t took an offer and she gave me an attitude for telling me that I should sell it myself and see if anyone will buy it for the price I want. I am not asking for a big amount I just want them to be fair with the price and not giving you a lowball offers, I feel like this shop/owner are trying to rip off their customer for buying the items in a very low price then they will sell it for twice the amount that they got paid you for your items. I AM NOT GOING BACK IN THIS SHOP ANYMORE!!!
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February 2024 by Maryellen T.
Cute little spot but not a fan of the customer service or customers who shop there. Decent selection of a range of brands and decent pricing for some items. Randomly came across this spot today and decided to go in. I wasn't greeted walking in but everyone after me was. Customers will literally shop right directly next to you like you aren't standing there. I was standing next the fitting room waiting for someone to acknowledge me so I can ask to try some items on. Cashier wouldn't even look my way until I said something. Couldn't help but feel so unwelcome here and noticed I happened to be the only person of color in this store.. I did end up buying a top but will not be coming back here.
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January 2024 by Kelsey Aske
The Best store for women’s clothing!!!
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September 2023 by Nicole G.
Their website specifically says: "If you feel like you can't get in because of your schedule, or ours, feel free to give us a call and we'll try to accommodate you the best we can!" In fact they do not do this, I've called several times and they are always booked and never accommodate to the time I can come drop off. Lost a customer and would not recommend to anyone.
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September 2023 by Sarah Bey
Attentive Staff with a decently curated selection. Great first stop for a more sustainable capsule/professional wardrobe or wedding guest outfit.
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August 2023 by Oles K.
not even sure why 3.5 stars! This place should be 5 stars! I have taken my items here and I also spent hundreds at the store and never once had an issue. You can always find that one gem at such a good price and enjoy it. All the ladies are super sweet and welcoming. The ones who left a bad review were probably too entitled.
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June 2023 by Maria Nehnevaj
Nice atmosphere. Friendly people. Good quality items. A little spendy and no returns is the downside.
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June 2023 by Teresa S.
Nice items & selection. Sorted by size, not overly crowed with low end items making it fast & easy to shop, reasonable prices.
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February 2023 by Katie C
The store is beautifully curated and all items are in perfect condition. Everything is organized well so it's easy to find things. I had an excellent experience selling. This store is a gem!
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February 2023 by Kathy .L
My first experience at Modao was not a good one. I brought in high end items of which they only cherry picked the most high end ones (Free People blouses that retail $150..and up) and paid me $50.00 cash or $60.00 in store credit. I never saw my items sold in the store and believe they may take the high end items and sell them on Poshmark and other platforms. I will never take my items there again. No one likes to be taken advantage of and that is exactly what they did.
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January 2023 by Kathy Lindlar
My first experience at Modao was not a good one. I brought in high end items of which they only cherry picked the most high end ones (Free People blouses that retail $150..and up) and paid me $50.00 cash or $60.00 in store credit. I never saw my items sold in the store and believe they may take the high end items and sell them on Poshmark and other platforms. I will never take my items there again. No one likes to be taken advantage of and that is exactly what they did.
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December 2022 by daron deonier
Absolutely love shopping here! Some of my favorite wardrobe pieces are from Modao ❤️ The staff is always kind & helpful & the selection is excellent! They also make the consigning process easy & an an elevated experience. 10 stars! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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September 2022 by Mary I.
Great selection quality and staff. I recommend you plan a little time to enjoy trying on and finding some epic pieces.
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August 2022 by Jill Stephens
Impressive quality clothes and always something new. I have whole wardrobes of Modao tops, dresses, jackets and shoes. And needless to say, the prices are fantastic.
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July 2022 by Sinda Gusto
I'm a regular resale shopper and have been for years. I was very impressed by Modao's selection (so many beautiful dresses!), uncrowded layout, and the friendliness and genuine personalities of the staff. The prices seemed reasonable for the quality and brands they sell. Christi was so patient with the volume of clothing I tried on, and was never pushy or overwhelming in any way, which I greatly appreciate in a salesperson. I will definitely be visiting Modao again.
