Norco Medical receives consistent praise for its incredible customer service and commitment to superior care. Reviews highlight staff who are kind, helpful, professional, and personable. Specific strengths include representatives with great listening skills who are accurate and pleasant, providing helpful heads-ups about prescriptions. The team is also commended for being very good at demonstrating equipment, fitting items correctly, and answering questions thoroughly. Staff are attentive to getting the right equipment in a reasonable time and communicate well with regular check-ins. Customers note the company's reliability, even delivering during extreme adverse weather conditions to ensure patients have the supplies they need. This excellent service makes necessary caregiving easier for clients. Many reviewers call Norco simply the best, feeling supported by the staff's kindness and expertise.
McKenna was wonderful. Very informative and thorough. She answered all of my questions and was very kind and professional. I’m very pleased.
September 2026
Had to wait a few days for an appointment but once there was taken on time and given great service and their suggestion worked well with my breathing and problems with my previous mask.
August 2026
I came for a mask fitting which never happened. Instead, I got my resupply and nothing else.
