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October 2023 by Patrick Johnson
I am a small business owner and we use this Northwest self storage for our company's storage needs. We have employees in and out of this location almost every day and Beth (the property manager) has been extremely helpful. She has definitely gone above and beyond in making sure that we had an excellent customer experience! I've used other storage companies in the past and they've never been so willing to take time out of their day to help and make sure that we felt safe and comfortable with our choice a storage facility.
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October 2023 by t mccoy
Thank you to Beth for all the years of wonderful service. I was a long time customer and I can truly say she always was so very helpful and knowledgeable. A truly wonderful experience!!
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October 2023 by Cory Boyles
The 117th Ave Vancouver location has been awesome and the property manager Beth is easy to work with and always helpful!
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October 2023 by Katie Cole
Wonderful facility. Beth always goes above and beyond.
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September 2023 by Loree
It was a pleasure working with Beth. She was always friendly and helpful!
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September 2023 by Noah Cole
Outstanding service from Beth, I will definitely be returning for any of my future storage needs, you can tell she truly cares about her customers and there experience while storing at this facility
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June 2023 by Anne-Marie Foley
We have had a great experience with our storage at NW Self-Storage. Specifically, every interaction we have had with Beth has been exceptional - from our first phone contact to the resolution of a couple of minor issues. She is highly focused on customer care and strives to ensure people are treated well. I highly recommend this facility because of Beth!
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April 2023 by Tyler Stanford (TyTy)
I initially wanted a storage unit and a covered parking for my new RV. I showed up in person after a short phone call and I was immediately helped with both of those things on the spot. Beth was professional, helpful, and knowledgeable. The parking spot was very clean and the storage unit was perfect.
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April 2023 by Sophia Jane
Beth was super helpful. She made our experience quick and easy.
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October 2022 by Chris Olson
Lady was very friendly in the front office told me about specials let me know all the information I need to know for all my gate codes was very patient with me if you need a storage unit you need to go here thank you
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September 2022 by Tom Reilly
Great place, easy to work with. Beth is great!
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August 2022 by Delora Suezanne Miles
Very Friendly Customer Service.Helpful with all concerns, Clean Units Easy access. Friendly Conversation.Good Rates.Thanx Beth
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November 2021 by Lynne Ogren
This facility is very clean and well secured. The staff is helpful and easy to work with. Highly recommend!
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October 2021 by T Lo
this is not pointed at the actual facility but the company as a whole.here is some info from your website,Act With Kindness: Small gestures have the power to uplift and inspire. We believe in using that power to connect people, build relationships, and show gratitude to one another every day.Do the Right Thing: Our inner compass guides us to do the right thing for our customers and one another. We value trust, mutual respect, and open communication across all members of our team.you may want to remove that. i don't think you truly know what it means.i say that because i have just received the second notice for another rate increase in less than a year. got the first increase in march and now the second effective november. for a grand total of 117 in less than a year. it was bad enough you raise the rent 50 per year but twice in 9 months? that's robbery. there are other companies with empty units offering discounts. i have been with you since you opened. so i guess our relationship isn't that important to you after all.if i raised my rates at my company twice in year my customers would leave. i think i may be forced to contact some news outlets and reach out to social media to warn them about your business.oh and i see today you have closed your instagram and deleted my comments from you fb page and turned of commenting. and have still not tried to reach out to me. lol nice. truly a company that cares. lol.
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October 2021 by Travis L.
here is some info from your website, Act With Kindness: Small gestures have the power to uplift and inspire. We believe in using that power to connect people, build relationships, and show gratitude to one another every day. Do the Right Thing: Our inner compass guides us to do the right thing for our customers and one another. We value trust, mutual respect, and open communication across all members of our team. you may want to remove that. i don't think you truly know what it means. i say that because i have just received the second notice for another rate increase in less than a year. got the first increase in march and now the second effective november. for a grand total of 117 in less than a year. it was bad enough you raise the rent 50 per year but twice in 9 months? that's robbery. there are other companies with empty units offering discounts. i have been with you since you opened. so i guess our relationship isn't that important to you after all. if i raised my rates at my company twice in year my customers would leave. i think i may be forced to contact some news outlets and reach out to social media to warn them about your business. keep deleting my comments without reaching out to find a resolution.
