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August 2023 by David W “O-B-1” Mitchell
Two units here. Looks like rodents have gotten into our units.Saw this place on an episode of "Storage Wars".I think there was a homeless woman renting a unit as her abode. They must have figured it out, haven't seen her there, lately.
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January 2023 by JD Conner
Absolutely the best!! The manager is intelligent, kind, patient and professional. Fortress is everything you could want from a storage facility. I rented a small 5x5 unit there but with the personal attention given to my needs and financial situations, you would think it was a $300 a month, 20x20 unit. You will feel pretty quickly that it's not about the money there but making sure that every customer is taken care of and their reputation stays top notch.
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November 2022 by C. Kellen
Fortress Mini Storage is the BEST! Best prices, friendly & helpful staff (Amelia is so sweet & kind). Have rented more than one unit there, at one time or another. Both big & small and I wouldn't hesitate to recommend to anyone. I live out of town & knew my stuff was safe. Yes there are rules but nothing much different than what other storage places have. If I ever need a storage again in that area, I'm going back to Fortress Mini Storage!!!
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September 2022 by Eric
So glad I chose this place. The staff are really friendly and easy to work with, and it was obvious they care about my stuff being safe and clean while in their units.
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August 2022 by MaryEllen Franklin
I would give the place the lowest I could ever give. My parents had a unit here since 1991. Never missed a payment until my mother passed away March of 2022. My family didn't have the back rent to pay, even if we did, the time to get it out was unreasonable. I asked to speek to the owner and was REFUSED the opportunity to do so. The manager asked if I had a "#" she could work with. Meaning she was willing to negotiate. I gave her a # then she retracked. Everything from then on seemed to be very shady. Not all personal items were returned like promised. I was informed there were military stuff found(my dad's). Haven't seen it!!! It just gets worse. I understand laws to protect business and rules but there are also morals and personal discretion. BEWARE AUCTIONS ARE RIGGED!!! Finger prints on 31yr old dust but I wasn't aloud to touch!!!
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June 2022 by Hoggheadmuzik TankT
Be aware of this rodent infested storage unit, I paid 6 month for storage service, by the third month there was rodents running from corner to corner, from ceiling to running the storage unit like they own the place, I was refunded, but rushed to move my stuff,like I was a inconvenience, when it was there fault in the beginning of rats infested and not doing nothing to solve these issues, I recommend anyone to go to another storage unit, unless you want rats to take over your storage unit a Fortress mini storage
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May 2022 by Diane S.
I am a tenant at fortress, and I want to share my experience with this place. over the years I've seen managers come and go and the last manager did nothing around the property he didn't care about the people that rented there. When I called to make my monthly payment, a new manager had answered and helped me make my payment. The new managers name is Amealia I'm going to say that she has gone over and above what any manager has done she is always out cleaning up, if there is a issue she is on top of it and does a wonderful job making sure all of us feel like we matter and that she appreciates the renters. When I got covid I didnt do my normal monthly call in for my payment she called me to make sure I was ok and i also got a get well soon card in the mail. She is a blessing and she would do the same for anyone. i will never go anywhere else. She sends everyone holiday cards, always says hi and make sure we as renters are taken care of. I recommend this place to everyone you haven't had a full storage experience until you go to fortress mini storage.
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March 2022 by Mark
Friendly family owned and operated. All paved, drive-up doors, clean and dry units. Secure space on back and sides - no gaps or places where the metal divider panel could easily be bent for unauthorized viewing. Best bang for the buck I could find in the area when I needed it. Friendly office staff that are willing to work with you when needed. Expect 4th Plain road traffic turning into the facility. Beware of gate traffic to clear before entering driveway and office parking space, please.
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March 2022 by Eric Little
So glad I chose this place. The staff are really friendly and easy to work with, and it was obvious they care about my stuff being safe and clean while in their units.
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January 2022 by Jaden M.
I spoke with Amelia the manager to arrange an agreement for a unit. She had me drive down to Fortress Storage to sign documents to commit to the reservation. I was to rent a 10x25 since she stated that the 10x15 that I wanted should become available and to call back two days later. As instructed, I called two days later only to be informed that she had let the 10x25 that I had reserved get taken by someone else. No apology. She said she needed 30 minutes to figure it out and then she would call me back. Nothing but crickets... Frankly, this all shocked me. I was not expecting such unbecoming behavior from a local, family owned business. Normally, genuinely good people will apologize for such a blunder and try to make it up somehow. Nope! Not this business -- apparently, they just don't care.
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December 2021 by Alex Fletcher
Good prices, but not always available with accordance to their hours.
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September 2021 by Kimberly ables
Used these guys for years never any issues. Always friendly.
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February 2021 by Randall Bevington
Very good management. Units not heated if that's important
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October 2020 by William Rathgeber
Just another storage
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August 2020 by Casey Cherrington
Family owned and ran. Super wonderful people. Willing to work with people, actually seem to care about their customers/tenants. Great rates!
