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February 2024 by Jack Lennon
Make your bathrooms available to your customers.If your neighboring businesses can successfully do it, so can you.
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February 2024 by Joe Willis
Always great service, just not that much inventory as of late
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February 2024 by Rebekah Bol
My dog was having a grooming appointment today at this Petco and had a medical episode ( no fault of Petco) and they transported him to an emergency vet, they covered the cost of the visit completely without any issues and met me there when I arrived. Some of the best customer service I have ever experienced. Thank you very much for going above and beyond!
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January 2024 by Colette H.
I brought my 6 month old Frenchton puppy in for grooming today. I have a receipt and date of admin of his rabies which was required before he was transported to Washington from Ohio. I went in for his grooming appt and they refused to groom him because the receipt didn't say if it was a one or three year shot. Ummm...he is 6 months old. VERY rude also. I didn't Karen but I will never return. This was the location on Mill Plain/164th Tech Center.
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January 2024 by John Melloy
Great products and fun products. I'm also drawn to the refillable cat litter so I will be a regular now.
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December 2023 by Oog B.
This is the most awesome Petco I've been to! I planned on shopping, but also really needed my dog's nails trimmed. I was nervous,because at her vet, she doesn't tolerate it well at all. I didn't need to worry at all, actually, because she did great! Her technician was Tyler, and he was so calming and pleasant, I'm sure that he made all the difference! The staff all around this store are super friendly, in fact! I can say with confidence that we will be getting her nails done, and shopping here from now on!
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December 2023 by KNOTHEAD
Sharing a wonderfully magnificent customer experience courtesy of Ashley! She knows her stuff inside and out. Helped me navigate the INTENSELY DIFFICULT PetCo app and fixed a cat food problem for me too! Give that woman a raise!
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November 2023 by Tonya Cuevaz
Our dog Frosty, it turns out is a bit of a stinker when it comes to grooming. She was groomed well here, that is why four stars. She ended up hurting herself in the kennel though causing her an emergency vet visit. Petco picked up the tab for that. It really was no one's fault she got hurt except maybe mine for letting her nails get too long but she is just too big for me to handle. She's not allowed back but I can't blame them for that. I took my previous dog here and was always happy with their service.
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November 2023 by Sada Watts
I visit this location often, the store is always clean, and everything is always easy to find. Employees are always helpful and friendly and prices are average. I appreciate that they allow price match with the online store. I also really love the Vital Care Premier perks, it definitely pays for itself.
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November 2023 by Mesko Nagy
I am absolutely devastated by the looks of my puppy, Zola after a 3 hr grooming session! Its a very sloppy job that was done on her, clearly starting grooming her when I received the text she was going to be ready in 15 min. When I walked into the store I saw she looked intact, hair still long, maybe bathed only. The groomer looked pretty gentle with her, but definitely didn’t do a thorough job on her. After sending $80 I will have to finish up the job that didn’t get done on her.I will not be returning to this Petco for grooming for sure!
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November 2023 by Pupp Nashoba
I don't spend money in a business who blocks access to the restrooms to customers, especially disabled ones. I was going to drop some money to spoil my dogs but now I'm going elsewhere. Your vet is nice and helpful. Your store sucks.
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October 2023 by Mina Bayer
Gigi groomed the way I love her!Ready in less than 3 hours!Not stressed out!Thanks PETCO!!!!
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October 2023 by Christofer Tapia
Worst customer service I’ve ever experienced in my life. I purchased two products that were too small for my dog so I tried to do an exchange and the manager and the associate were completely rude and the most unhelpful people I’ve ever come across.
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October 2023 by C F-C
Forgot a nail!!!Also they were suppose to smooth out all her nails so there were no sharp or rough edges !!!Only a few nails were smoothed out!!!!Trim and Buff !My 9 year old female mix chihuahua still has long nails !!Not Happy!!
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September 2023 by Will Whitlock
We Adopted an old lab a month ago from the local shelter. I immediately made an appt with Petco to get him groomed. -My first interaction with Petco-. The only available appt was a month out. I took it. Upon my arrival, I was told that because my dog was on medication, doctor proscribed medication, that my appt was cancelled! This was not posted on the website nor was it mentioned any where else in the appointment making process. So, if you have a new furry friend that suffers from anxiety, Petco is not for you and clearly not for me!
