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February 2024 by Tim Rog
I have only been here two or three times. First times were for an Amazon pick up which is much more secure than having it delivered to my home and risking package thieves. Last time, today, was to mail a package going out USPS. Great thing about this place is that it seems to cater to all 4 major carriers USPS, UPS, FedEx and DHL. It is definitely better than UPS for several reasons. 1. Parking, though you share parking with neighbor stores and have to navigate a bit of drivers for that and Fred Meyer there is still plenty more parking than that with UPS which is has more competitive parking and fewer spots and tighter parking lot making it more difficult to park. 2. UPS only does UPS, now you could get a mail box there just like PC and get any service delivered there because you are just delivering to a street address and a box number, but if you want to ship you have to only do UPS. At PC you have your choice. The people there are friendly, polite and helpful. Smaller staff, about one or two people, but service time to complete a transaction is equal to that of UPS who has a larger staff. So I pick PC. They have a nice selection of gifts and cards if you need to send something to a loved one too.
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February 2024 by M B
We have been a customer for a couple of years and love the crew and service. Sandy and the team is always friendly and goes above and beyond. Rates are competitive and very reasonable.And the puppies are cute :-)Thanks for all the support - you're making our lives easier!
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January 2024 by Gayle Bentz
Great customer service. Very friendly and helpful staff. Store is a fun place to browse. They have many unique items.
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January 2024 by Charles C.
Came to ship a package for my ebay account for my first time. the woman was very helpful and pleasant. she helped me get a box that worked great. Thank you kind lady. Then after i came back in after packaging and ready to ship the older man helped me and im not sure if my existance bothered him but my i experience definitely bothered him. He was very short and irritated that i needed help with the shipping label and was like it's your deal and take it up with eBay. I had questions just rude. So if you haven't shipped a package from eBay, avoid the older gentleman other than that it was OK experience customer service goes along way with me. Sorry I was naïve now I know.the process.
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December 2023 by Teresa M.
I received a package that had my address, but the wrong name. There is a common scam where someone uses your address, you give them the package because neighbors help neighbors, and you receive a bill later (if this happens to you please keep close watch over your banking accounts). The package says it's from Fedex, but there's some UPS info as well and the format doesn't really match either based on my experience in shipping. I plugged in all the tracking numbers with both logistics companies and they stated it wasn't theirs. Knowing that I reached out to the number for the shipper, Postal Connections, and spoke with Sherry. She asked for my name and number so she could research and get back to me - totally valid! A little while later I received a phone call from the intended recipient asking if she could pick it up. Which is a hard no, I want this tracked and I'm happy to do a RTS. So, Sherry shared my personal information with a random person that may or may not be a scammer. This person cleary has my phone number now, may or may not have my address, and I'm going to have to take extra time out of my day to figure out how to get this package RTS ASAP. To say that I'm displeased would be a serious understatement.
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June 2023 by Bre Sebert
I needed a last minute notary due to issues trying to get one at UPS. I was able to get my doc notarized 5 minutes after the call and was so happy to have such a painless process.
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May 2023 by Gleenobly Butterworth
My husband and I have our digital mailbox at Postal Connections. We have also needed to mail items within the USA and to other countries. Sandy and Adrienne are a pleasure to work with and go above and beyond to assist me. I am grateful for that and highly recommend Postal Connections in Vancouver, Washington for all of your shipping needs. They even have a fun selection of gifts items in the shop area of their store to send to loved ones should you have that need too. Sure, there are times when people (including myself) aren't in good moods, but in my humble opinion, over all this place is great and the customer service is top notch rare and refreshing.
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January 2023 by William B
I have PO Boxes in WA and CA. The personal touch this particular location provides is above and beyond. Sandy is wonderful. I think lots of businesses nowadays could learn form these folks. In an age where everything is cookie cutter and impersonal it sure is nice to get some good ol fashioned customer service. Thanks guys.
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January 2023 by pablo avina
Great customer services, and knowledgeable.
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December 2022 by Haley K.
With the holidays approaching, the post office is somewhere you want to avoid if you can. Get your mailing done early or prepare to wait in line. I found this place while googling where the nearest post office was. I was happy to see that they do offer usps services along with fedex, dhl, & ups. It's the cutest shop also offering printing services & other cute gifts. I handed over my things to mail & the very nice woman behind the counter helped me save a few dollars by stuffing my mailer into a flat rate envelope. Now that's service. I thought it was neat that once they punch the address & weight in of your package, it shows how much each carrier would charge. The good thing is, if you see a cheaper method, they can still take care of it, you won't have to drive to the said nearest carrier location. Everyone there was very friendly. We even picked up some really yummy looking rice crispy treats, that ended up being really good. If you want to avoid the stress of going to the post office for your holiday mailing, definitely come here.
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October 2022 by RR
Unfortunately I have to use their service, but everytime I go in they seem so unhappy to be doing this as a job. It makes me feel bad for even having my package shipped there.. never felt such a cold shoulder while picking up a package. I will likely use a different service next time.
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September 2022 by Maryellen T.
Needed to put this review in a while ago. I come here for all my postal needs. They are great at what they do and very kind. I send out a lot of packages and need many labels printed and this is the place to go! All the people who work here are so sweet and It truly is such an ease to get what I need done here. Highly recommend to come here instead of places like fedex (that put a $10 hold on your card to print only one page).
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July 2022 by Katrina Roberts
The lady's are extremely nice and super helpful. Had to fax a paper forgot the cover page sh took care of that for me at no extra charge... That was cool. ?
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April 2022 by alexa sanchez
This post service is located next to my work and I have had nothing but great service here. Especially since I always wait til the last minute to mail anything.
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December 2021 by Olesya Solokhina
Very friendly staff ! And very helpful for recommending what box would work better for shipping for cheaper price!
