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September 2025 by Chelsea Lofton
TLDR: RAT INFESTATION
When I returned to my unit after a few months, I found extensive rodent activity (urine and droppings) on my boxes, totes, and bags. The droppings were so heavy on top of items that when I pulled things down, they rained over me. At the time, no one was at the front desk.
The owner did eventually return my calls, which I appreciated, but the only solutions offered were a broom for me to clean the unit myself, put my own preventative measures in the unit and the option to file an insurance claim for up to $200. Given the extent of the problem, I don’t feel this was an adequate response to a serious hygiene issue which I see in other reviews has also been brought up.
Unfortunately, this means we’ll now need to spend part of our limited time in town moving everything to a facility without a rodent infestation.
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September 2025 by Tracy Wegener
Mark and Terry at the front desk was so friendly and very helpful. I recommend if you are looking for a storage unit use public storage you have a great experience
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September 2025 by Bill Chambers
Very professional,
Love it
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September 2025 by J
Stored some items for about a year. No problems, easy to operate gate and close by. Thanks!
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September 2025 by Aiden Halliman
Just became a customer and the property manager terry was amazing very nice and helpful set me up with everything I needed and made it all super easy for me great customer service 10/10
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September 2025 by Cindy
Friendly, affordable and clean. Second time renting here.
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August 2025 by Stormie
the best service i could ask for she was very nice and so helpful !
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August 2025 by C
Drive-up Ground floor units are clean and convenient. Front desk cute, friendly, and helpful…Great first experience with storage company!
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August 2025 by Chuck Winkler
It was an awesome experience. Thank you guys so much
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August 2025 by Tatty
Teri is amazing !!
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July 2025 by Lillie Dempsey
I signed up for the lock-in-price at $70 last year in the Fall. And the price went up to $90, then $129 and it hasn't even been a year yet. I was notified I will be paying $170 in August. I am super disappointed in their deceiving contracts. I do not recommend at all. Customer service is great though.
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July 2025 by Regina aunspaugh
Nice job very helpful and information
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July 2025 by Christina Miner666
Is such a sweetheart an is really amazing person to deal with
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July 2025 by Maddie Jones
Excellent customer service from Teri at this location! Answered all my questions, helped getting the reservation going and even followed up to make sure move in went well. I was moving from Utah to Washington and I was very nervous about getting a storage unit to be ready for after we drove in from Utah. Teri helped make the process easy and smooth and made sure I was taken care of. Property was clean and easy to get to, unit was perfect for my needs and the app made access and locating my unit easy. Overall very good experience.
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July 2025 by tauna wishon
Came in to look at storage prices. Terri was such a great help. Thanks again
