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December 2023 by Venita Aldrich
Awesome service and has done a good job for me. I have used his store since the early 1990's. I first met him when he was still working at Runyan jewelry.
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July 2023 by Phil Cason
Had to hop on and thank Rand for his genuine kindness. My wife and I recently got gold wedding bands after getting married and I ordered the wrong size. She called Rand even thought we did not get our jewelry from him, and he offered to take a look at it and resize it same day. He got us in the next day with an appointment. When we arrived early, Rand welcomed us in and had my ring fitting in less than 10 minutes. He was so kind, did this as a courtesy for us and wouldn’t even let me buy him lunch or tip as a thank you. As a small business owner myself, I found so much joy in the way Rand treated us. Rand, I wish you the best in your future endeavors as you move towards retirement! Thank you for being such a gem for our Vancouver community.
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May 2023 by Юлия Коновалова
It's just magic! Here they repaired a complex lock in my earrings, which could not be done in Fredmayer. My earrings after the repair look like new, even better))) Very nice owners. Thanks a lot.
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May 2023 by Julia
It's just magic! Here they repaired a complex lock in my earrings, which could not be done in Fredmayer. My earrings after the repair look like new, even better))) Very nice owners. Thanks a lot.
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March 2023 by Jason Cromer
Fantastic store, with very friendly owners. They quickly fixed my watch, and did so with great care and efficiency.
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January 2023 by David Love
Excellent customer service and great quality jewelry. I will be going back soon.
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December 2022 by Nikki Neal
I had them resize my ring. They got it done faster than expected and my ring is perfect now. They’re very nice, and knowledgeable. I highly recommend them.
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August 2022 by T A
Such quick helpful repair service!!My engagement ring had prongs that were too long and scratched a bit. Rand was able to shorten and round them out. It looks beautiful! It also makes such a huge difference for comfort =]Thank you!!
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August 2022 by Merilyn Davis
Absolutely amazing! Great staff, very polite. They resized my ring perfectly. My other ring they were unable to resize due to it being from Kay and them using a different material, but they were honest and very helpful and can be trusted to not take any risks that could damage a ring. Will definitely be going back for a custom ring on our anniversary.
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August 2022 by Peggy W.
I only needed some clasps changed on some chains. The staff was very attentive and welcoming even though I was not making a jewelry purchase. I originally wanted magnet clasps but they suggested larger clasps and rings which are more secure and easier to put on. I was totally happy with the work and price. Highly recommend their honesty and service.
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July 2022 by John Rafanelli
So friendly and helpful. My wedding ring had a piece broke and he gave me a great deal on repairs. I'll definitely go back for any further needs.
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June 2022 by WalkWthME 2.
I can't say enough good about what I think of Rand Jewelers. A couple of years ago I had him combine some of diamond rings that I no longer wore as well as a few my mother had passed onto me and he made 5 of the most gorgeous stackable rings I could have ever asked for! Recently, I decided that the two that were yellow gold, I just wasn't wearing as much so he offered to dip them at no cost. I was shocked! Now that's customer service at its finest! Thanks Rand, I will continue recommending you to people who need any kind of high quality jewelry!
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May 2022 by Jackie P.
This review is WAY overdue considering I've had my ring for over 3 years now, but I can't say enough good things about Rand and his staff. My husband went to every jewelry store in a 20 mile radius before he proposed, until he landed on Rand. Rand sat him down and told him everything he needed to know about rings with full transparency. He is very respectful of your budget and never tries to talk you into a higher price point than you're comfortable with. Together, Rand and my husband designed the most gorgeous custom engagement ring that was more than I could have dreamed up. The quality and attention to detail is unmatched. When it came time to purchase my husband's wedding band, I also went all over town looking for the perfect ring for the best price. When I ended up at Rand, I knew I was in the right place. Rand was so knowledgeable and helped me find exactly what I was looking for that also happened to be the best quality and price around. Since purchasing our rings, we have popped in many times for various reasons like cleanings, size adjustments , appraisals etc, and every time we walk in there it feels like family. They are always so kind and helpful and really take pride and ownership in what they do. I would never purchase jewelry from anyone else in the future. If you want to find quality, unique jewelry with exceptional customer service then I can't recommend Rand enough.
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March 2022 by Mark Shugert
Had a very good experience there. Traded in some gold jewelry and had a custom wedding ring constructed by him. Very happy with his work and prices.
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February 2022 by Parker P.
OMG Great service, workmanship and professionalism. Not my first experience, as I luckily found Rand 9 years ago when he created an incredible ring for me. Worked on two more rings for me after that and replaced a stone in 1 today. If you are looking the best jeweler and value in Vancouver, look no further!!!
