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January 2023 by Jennifer B.
First off, I wanted to say that the staff were great and very friendly. They let me know where my friend could find certain items and checked to see if there was more stock in the back for certain products- i know thats bare minimum but they were genuinely nice and didn't seem bothered by me and my friends questions. Only off thing regarding staff was that one staff member told us a certain product was vegan but when we looked it up we found out it was not- but I get it, formulas change often. Staff total would be 4.5 stars. The store itself on the other hand was pretty bare bones. It looked like there were a lot of products that didn't have any stock, and many of the makeup samples looked like they had been out for over a year because they were either hard as a rock, crusty, dried up, smelled like they were expired, or they were chunky when they weren't supposed to be. I came looking for two separate products and they didn't happen to carry either brand at this location because it is definitely a smaller sephora storefront. My friend and I still chose to walk around to look at different brands and products, but the makeup utensil stations around the store that have alcohol and makeup remover in them confused me- some of the squeeze bottles said "water" when there was alcohol or soap in them. Overall I give this sephora a 3 star review because the staff were nice, but obviously the lack of inventory is a struggle here. This is the closest Sephora to me, but unfortunately it seems i will have to order online.
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May 2022 by Lynda Vincent
This new sephora is huge!! and is next to craft warehouse at the mall I didn't even know it was there, this is a big sephora and they carry everything!!
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February 2022 by Tiny Tim
Lindsay is amazing she always helps me out any time I come in I can honestly say I love this location because the service and the knowledge of what products they have it’s allways such a good experience and hope they give Lindsay the recognition she deserves she rely should be a manger our at least a higher up in staff I love how she Rely dose no alit about the make up that is at Sephora and rely likes to help and it makes easy too know what I want our should get great location and. Great staff all around
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February 2022 by G Stone
I was looking for a couple of different perfumes. They didn’t have either one unfortunately but, the gal I add poke with was knowledgeable about what I was asking for.
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February 2022 by Joshua Hines
Good selection of beauty supplies at a premium price.
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December 2021 by Christal C.
Love the customer service! They were kind to me even though I didn't wear a mask and had a great selection to choose from.
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October 2021 by Laura D.
Unfortunately I'm contemplating any more purchases here. Purchases have to be done online or at a major Sephora. The jcpenny in store does not except any returns. Also a 3 month limit for returns which is new. I'll stick with Nordstrom as much as I can.
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September 2021 by Steph Estrada
Self serve store no one to help I went around 3 times and no one. This Sephora is so small you would think you would get more 1v1 but no. I went to buy new make up and I wanted to try the Fenty and make uo forever foundation’s but no one to color match me. Ill stick to buying online. My husband was waiting for me outside the store and asked why I hadnt purchased anything m. There are only people at the cash register.
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June 2021 by Suzette H
Great customer service!!!!
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June 2021 by Suzette Hale
Love Sephora makeup
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May 2021 by Mady D
Small selection. But not bad.
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March 2021 by Halei Carrigan
Went in to buy foundation. Woman would not listen to me, tried selling me everything but what I came for. In the end didn't even sell me the correct foundation. Specifically asked for sephora brand foundation and instead she gave me a different brand I can't even use. Called today to ask about getting the one I actually wanted and they literally won't help. Take your business to Ulta.
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February 2021 by Nelli Veselovskiy
Basically have nothing in stock. Empty shelves and can't even see what the product is all the displays are gone. Went to a different sephora and they still had the displays out you just have to ask the girls there to show you. I'm not going to buy something I cant even see. But even if I wanted to the shelves were empty. Waste of time.
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October 2020 by Harper (Bunny)
I've always loved sephora, theres a lady with dark hair that works at this one and is very helpful and nice
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September 2020 by Harper Dooley
I've always loved sephora, theres a lady with dark hair that works at this one and is very helpful and nice