Great experience at this T-Mobile store. Brendan was able to quickly resolve a complex issue that another store location couldn't. He also fixed a mistake made by the T-Mobile customer service call center. Highly recommend working with Brendan! Thanks.
December 2023
These employees are polite, friendly and customer service driven. They even interacted with my kids, answering their many questions without judgement or irritation.
July 2023
Matthew, at the Hazel Dell store, was extremely helpful when we had problems accessing the switch and keep plan. After much frustration with our previous carrier, he kindly walked us through the process so could get a rebate for the final payoff of our cellphone. We appreciate the service from this store!