Total Merchant Concepts Inc is a reliable merchant processor with friendly and helpful staff. Clients report the team goes above and beyond, providing top notch service and quick help with any issues or glitches. They are described as extremely responsive, caring, and determined to assist, often explaining details thoroughly. Many have used their services for years, processing millions of dollars without problems. The company is consistently noted for having the best fees when compared to others. Customers explicitly trust them as a reputable partner and highly recommend them to other businesses, grateful to have their services onboard. The overall experience is one of working with great, amazing people.
So after speaking with Joe at total merchant concept i have changed my review as he is going make it right as this should not happened in the way that it did and to me if I knew someone that needed a credit card machine that I would refer them to Joe at total merchant concept.
May 2026
Bella and the rest of the team were fantastic. I have been in business for 37 years and have never seen professionalism with a friendly voice. I was with TMC before and now I will tell my son to stay with them in the years ahead.
April 2026
The customer service was outstanding and very responsive. They worked quickly to resolve our system hardware problems and get us operating again.
