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January 2024 by JENNIFER SICKLER
Amazing leading agent, with quick and friendly service! Renting was a breeze ❤️
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November 2023 by James Best
I'll give it 5 stars because Bill was actually pretty cool. I'll adjust the review depending on the final cost of the local move
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October 2022 by Google user
Horrible pricing quotes from when you actually go pick up the U-Haul not to mention the man working that day didn't know how to work the computer not to mention charge me more because I was using a ssi card and after being there for like an hour and almost $800. Later for a small truck was ridiculous plus having to pay for gas I would never recommend I mean the man was nice I can give him that and his furniture is cute but over priced
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August 2022 by Jayme Serrano
Horrible pricing quotes from when you actually go pick up the U-Haul not to mention the man working that day didn't know how to work the computer not to mention charge me more because I was using a ssi card and after being there for like an hour and almost $800. Later for a small truck was ridiculous plus having to pay for gas I would never recommend I mean the man was nice I can give him that and his furniture is cute but over priced
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April 2022 by cee gee
Price is extremely misleading. $19.95 per day ended up being $60, for an in-town delivery of less than 20 miles total mileage. Customer care by Kevin was courteous and efficient though (Main St at 45th St location in Vancouver WA).
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June 2019 by Michael Lalewicz
I've never taken so long in my life to do any thing ever
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April 2019 by Ashley Storm
The staff is rude, not professional at all, i have never been traeted so badly, would never recommend this place to anyone, the manager lady ( April) is the worst, a liar and extremely rude when trying to ask questions, go somewhere else if you want respect and good service!
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March 2019 by Jodi Scanlon
When I rented a trailer, my car's transmission went out in the parking lot. They helped me get it to the mechanic, and when that was not practical to fix, helped me get another car. All with kindness and a positive attitude. You ROCK!
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February 2018 by Victor Fowler
U-haul has come a long way from the company I remember. Trucks are top notch and comfortable, had to keep checking the speedo cause I would catch myself doing 80mph without even feeling like I was doing 60mph.
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December 2017 by Maika Mal
I don't understand the bad reviews! Bill is very friendly and helpful. Also, the rental place is inside of a used furniture store, convenient if you're moving and need low-priced furniture. 5 stars!
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October 2017 by Lisa Jimenez
Worst location yet
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October 2017 by Tiffany Webster
This is by far the worst Uhaul location I have ever utilized. The staff is extremely rude and unhelpful. Take your business elsewhere!!
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September 2016 by Jennifer Gibson
Friendly, but workers not inspecting gas gauge in truck, paperwork lied, had to pay $17 in gas when only 2 gallons were used! Not going here again!
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September 2013 by Dan W.
I wanted to rent a 10' truck for $19.95 with $0.69 per mile fee at the 16300 NE 15th St, Vancouver, WA location. It turns out that besides the base fee and the per mile fee, you also have a $1 environmental fee and a $3.46 tax and also a whopping $14 SafeMove insurance fee. The tax I understand since I live in washington state but environmental?? I know the van is a gas guzzler but I drove it only 7 miles with coasting to stop lights and slow acceleration. The insurance was quite expensive for what we used it for. So the environmental fee and insurance fees (totalling $15) were not disclosed on the uhaul.com web site at all, just the base fee of $19.95 and the per mile fee and the obligation to fill the gas tank back up. Deceptive. I paid a total of about $43 to drive 7 miles, plus a bit of gas.
