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February 2024 by Abner U.
Great place. Picked up and dropped off a truck without hassle. Easiest place I've rented from.
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December 2022 by Jessica Fox
FRAUDULENT CHARGESDrove 6 miles round trip and dropped it off overnight with the key drop-off. Imagine my surprise when I get a $66 "surcharge" for 6 gallons of gas. You've got to be kidding me! I KNOW box trucks get bad mileage but it's not a gallon per mile. I called to ask what happened and the big guy with black hair was super rude and hung up on me. Sounds like he put gas in his own tank to me! Merry Christmas, you jerk!
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November 2022 by cory rea
Well I had a 5x8 trailer rented,it was a nightmare from the get go,but when I called this mill plain location where I was supposed to drop it off to let them know I was going to be late bringing it back ,the guy at this location was very rude so I will not use u haul ever again!!!!!
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October 2022 by Britt Chipman
Patient, friendly and helpful staff!
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September 2022 by Brittany Chipman
Patient, friendly and helpful staff!
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November 2019 by John Goode
Nice friendly crew. Clean rigs
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March 2018 by Alan Cedenoj
As soon as i arrived i was greeted and checked out by a young gentlemen by the name of Scott. The service here was awesome! I Would highly recommend going here if you need to move furniture.
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June 2017 by Allen Raines
Always helping and will get what I need. Plus they've got a great group of mechanics.
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December 2016 by Mike
They got a better selection on Andresen Road.
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September 2013 by Dan W.
I wanted to rent a 10' truck for $19.95 with $0.69 per mile fee at the 16300 NE 15th St, Vancouver, WA location. It turns out that besides the base fee and the per mile fee, you also have a $1 environmental fee and a $3.46 tax and also a whopping $14 SafeMove insurance fee. The tax I understand since I live in washington state but environmental?? I know the van is a gas guzzler but I drove it only 7 miles with coasting to stop lights and slow acceleration. The insurance was quite expensive for what we used it for. So the environmental fee and insurance fees (totalling $15) were not disclosed on the uhaul.com web site at all, just the base fee of $19.95 and the per mile fee and the obligation to fill the gas tank back up. Deceptive. I paid a total of about $43 to drive 7 miles, plus a bit of gas.