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August 2023 by Pablo Farias (Lostinthe360)
Horrible experience
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March 2023 by Bob Travis
Renting the truck was straight forward and rep (who's name I've forgotten) was pleasant and helpful. The return, however was unacceptable. In refueling the truck I filled it accidentally. I was only required to fill it 3/4. The same rep said there was nothing she could do to credit back the extra gas amount. I find this odd, because they would charge me $5.50/gallon if they had to add gas upon return. If they can charge for gas, they could credit as well. Unacceptable to me.
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July 2021 by Julianne Brown
Very helpful and friendly people at this Additional Storage and U-haul rental
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May 2021 by Brandon Parker (SmoothMovesPhoenix)
The manager is incredible. Went out of her way to help me turn in my one way uhaul truck, which in turn, helped me make my flight back home in time.
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March 2021 by Joe Stone
Great service, helpful every step of the way. I appreciated that she was extremely careful about COVID-19!
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February 2021 by Krystal McCann
Josh there helped us out got us in a truck right away and gave us a good deal! Thank you!
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February 2020 by hendrix nimako
Rented a truck everything was great
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June 2019 by Aaron Ruff
Brittney was fantastic! Get your move on! Take care of her and she will do the same! Appreciate you!
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March 2019 by Nuckpuck
Probably the best and friendliest customer service I’ve ever had for U-Haul! The two gals there were so nice and on top of it. They called the day before to confirm unlike any other time I’ve rented from U-Haul. She even pulled the truck up front within the first 3 minutes of getting there, so I was in and out fast! Couldn’t have been more satisfied
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August 2018 by S Greene
What a pleasure it was renting from this location! I had previously read the online reviews and intentionally went a few miles out of my way to use this location because I didn't want to deal with any drama and I am so glad I did. I spoke to Brittany on the phone and made arrangements quickly and efficiently. Brittany was engaging and professional on the phone and was even more so in person. The truck was ready, clean and parked out front when I arrived. I am very impressed with this location and would highly recommend folks using this U-Haul. There are too many other sites that are not always this professional (hence the reliance on Google reviews).
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June 2018 by Afterglow Kavan
Probably the best and friendliest customer service I've ever had for U-Haul! The two gals there were so nice and on top of it. They called the day before to confirm unlike any other time I've rented from U-Haul. She even pulled the truck up front within the first 3 minutes of getting there, so I was in and out fast! Couldn't have been more satisfied
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September 2017 by Josh
This office is legit! Britney is a great manager! I drive by this place all the time but never noticed the facility until I had to move. I came in to get some moving supply. Britney was extremely helpful. I got everything I was looking for at her office including tape and packing paper. She's got a variety of boxes too in the back office. As we chatted, I explained that I was having trouble getting rid of the last few furniture pieces. Without prompting, she offered to help pick up my furniture since I live just down the street. The furniture will be part of their donation program. She didn't have to do that, but she went above and beyond to help a new customer. Because of her excellent customer service, I want to give her a much deserved 5 star rating. She will get all my future business when it comes to moving or storage needs.
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August 2017 by volvob204ft
Great service and very friendly people. Rented a truck for the day. Truck was ready to go when I got there. I even got a phone call the day before to confirm the appointment and answer any questions I have.
