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September 2023 by Kate Winters
I’ve been banking with Umpqua for many years and I wouldn’t go anywhere else they have fantastic customer service every time I either go into the bank, their drive through or call on the phone. More importantly when I call I am able to get ahold of live person quickly and easily.
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September 2023 by Mimi K
"Please be cautious when using theATM machine at this bank location, as our card has been compromised. I called for assistance, but one of their staff members chuckled at me."**Another disaster episode from this bank**09/08/23My husband went to withdraw money from the drive-through window, but they mistakenly withdrew funds from someone else's account, not mine. I found out the end of Friday evening. Have to call on Monday (09/11/23)and let them know .
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September 2023 by Cody James
Opened a new account after having great experiences with this bank. AMAZING CUSTOMER SERVICE!
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September 2023 by Chirag A.
I opened a HELOC with Umpqua Bank in 2022 and when I went to withdraw money, it was a nightmare, and I faced a lot of issues. They let me put money from HELOC into their checking account but wont let me withdraw from checking due to daily withdrawal limits which would take me months to take my money out while I am paying interest. I wish I had gone to a different bank!
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May 2023 by carol ruby
The employees are very friendly and helpful
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March 2023 by Jamey Collins
Wonderful branch! Easy in and easy out! Always chill customer service!
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January 2023 by Kimberly Romero
We just obtained our 1st commercial real estate loan and couldn’t be happier with the professional services of Umqua Bank. Dana Schmid was on top of everything and got our loan to closing quickly and efficiently. She is a stellar loan officer. Travis at the branch was also amazing and very helpful during the process. We are always treated well by everyone involved. Highly recommend. They got it done and got it done well.
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October 2022 by Jia Chan
Cory will be the dude yall want to work with. Smooth experience
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January 2022 by Josie Haldeman
Y'all closed for one inch of snow? Cool I didn't realize that bills took snow days.
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August 2021 by TheStormChaser
Had a terrible experience here. We were told something a bank should NEVER SAY to a customer. If I could rate them at a "zero" I would. I have a valid concern with this branch. I will reach out to their corporate offices, if a "corporate office" is a thing these days. I am old school. So there might not be corporate offices anymore. But it used to be a thing.
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August 2021 by JIMMY VILAYSANH
Great customer service!
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February 2021 by Tracy Doriot
I've banked at this branch since 1981. Great people great service.
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January 2021 by Donielle Sellers
The best place that I've ever been to to get my leg braces fixed with no hassle
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January 2021 by Donnie Sellers
The best place that I've ever been to to get my leg braces fixed with no hassle
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June 2020 by James L.
Stay away from this bank. I had a CD here with the maturity date was on a Monday a holiday so I came in Tuesday to move the money to the checking account. Instead of them them rolling the CD account into the checking account they instead took a $200 fee. I asked nicely for them to return it they refused to even during covid. The district manager is extremely rude and he does not care about his customers whatsoever. He never return my phone calls. Corporate couldn't be bothered either. Please don't expect them to help you with anything they are just like all the other big banks they don't care about their customers just excising fees from their pockets. Cash grabbing thieves. I left 91 negative yelp reviews. Somehow they managed to remove them all so here I am placing them one more time. So this time I'm leaving 200 reviews for every dollar they took from me.