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April 2025 by Nikolay Chernukhin
No idea how its possible for them to get one star reviews. These people have the best costumer service. Love them all. Thank you guys!
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December 2024 by Erik Anderson
I always have great customer service.
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October 2024 by Purrr Fect
U.S Bank is the best bank ever anywhere. Seriously, it is the best. Employees are friendly, knowledgeable, and seem to be hand-picked by God for their superior personalities.
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June 2024 by Jack
Great atmosphere, nice staff.
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June 2024 by Denise Gibler
Danny is friendly, kind, helpful and efficient. Every time I have had a problem he either fixes it or finds out who can. Thank you Danny for all of your help
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May 2024 by M Kellam
I came in to withdraw $6000. The woman at the counter kept asking me what it was for even after i told her i was paying my brother back a loan. Then she said one moment she had to get the cash from another person. She then walked away and sent my phone 3 codes without telling me she was doing it and from across the branch. Then she asked me multiple times why can’t i just zelle my brother. I’ve been a USbank customer for a very long time and have never experienced that. Her forced convos were awkward and she kept looking at my id that was in her hand. It seemed like she was stalling to give me my money as if she was waiting for the okay from someone. A customer (who was a white woman) at the next window came in after me and received her cash within a minute. I am a black woman, It gave me an unsettling feeling. I will never go to this branch again and am considering just doing everything with my credit union. I felt very discriminated against and the feeling that i don’t belong in USbank.
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January 2024 by Travis “Mr.funtactic”
Incredibly SSSSSLLLLOOOOOWWWWWWWWW
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December 2023 by House Rentals
New to the area and called a Vancouver, WA branch. The person was pleasant, helpful and accommodating so we were convinced to move our banking. However, we discovered that U.S Bank is an ESG bank so we nixed them. Banks need to stay in their lane.
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December 2023 by Sarah Minzer
Emma was above and beyond. One of the friendliest people I’ve ever met! Thanks for brightening my day :).
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August 2023 by THO HUYNH (Behonest-Bereal)
My complaint would be too long to narrate in detail. Customer service from teller and Mgr was the worst ever. Too focused on blaming another bank for their system failure when I shared that their own fraud dept. told me over the phone that it was US Bank error. Mgr thought I was dumb and flat out lied to my face until I called her out on the situation and clearly detailed what I saw. Very disappointed as our company has been with US Bank since January 2013. If they would have thought "how can we", maybe they could've provided better service to solve the issue instead of blaming someone else.
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July 2023 by Kelley Reagan
Best Staff and just down to earth folk's !!
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July 2023 by dave smith
Slow workers, checking there phones. Typing slow. Lines are long
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July 2023 by A User
I haven't had any problems with the bank tellers, but for some reason NFC tap doesn't work on the ATM for me at this location. It works at the 164th location, and others in PortlandIt's kind of annoying since I don't like to carry my debit card around
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March 2023 by David S.
This branch is disgusting. Nothing against goodwill, but it just looks like goodwill opened a financial services branch. So dreary. Poor souls that have to work in there. Experience was super uncomfortable. Had to open a new business account fast for bookkeeping reasons.... Can't imagine I'll stick with them long term.
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October 2022 by SR 97
US.Bank employees are happy to serve the community through service & loyalty. Leveling personaly with customers in a hard patch of life, or celebrating a win, when a customer hits their financial goal...Even though they have a simple & easy mobile banking app..Go inside - US.Bank staff make a visit inside, genuinely worth it.
