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June 2025 by Deborah Miller
Absolutely unacceptable customer service. Waited over five minutes in drive through; when someone finally helped me they said they were backed up and it would be fifteen minutes before they could help me. I'm dumbfounded. Unfortunately, I had already sent my documents through the system, so I was held captive.
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May 2025 by Billy Orock
GREAT BANK ALWAYS VERY FRIENDLY AND SUPER HELPFUL AND I'M SO HAPPY TO BE BANKING WITH U.S. BANK AND YOU WILL BE ALSO YES YOU WILL!!!! OKAY YUP BYE 👍👍
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November 2024 by Mike Berland
New drive up is horrible. Can't reach cylinder. Was told by attendant to come inside bank.
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June 2024 by Jennifer Rogers
Never enough tellers, and during construction, there’s a sign that says lobby is open, it actually wasn’t open.
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June 2024 by Byeloth Hermanson
A careless employee from this branch allowed someone to fraudulently withdraw $200 from my account. I have been a US Bank customer for over a decade and will now be taking my business to a local credit union.
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June 2024 by Shella Young
Don't try to go to the lobby right now, literally Everything is being done throw the drive throw.And Expected Long Lines and Long waits
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June 2024 by Joan McCleerey
The branch is putting a new roofing, construction people shut the entrance, only one drive up window opened. I waited for half an hour.
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June 2024 by Art Vasquez
The staff at this Salmon Creck branch have always been excellent to me, until these last few days that happened to be exact Thursdays and Fridays they only fooled me. Since it is under construction, it is difficult to access and I called several times to get help from them since another branch told me that that was the only place they could help me with my situation and I only received deception from the people who answered the phone and were supposed to help me. . They are their client.
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January 2024 by Bob Grasso
Been banking there for decades. No reason to change!
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January 2024 by Cherie King
The customer service experience with Marc Duncan, the branch manager at US Bank in Salmon Creek, was exceptionally poor, and there are concerns about possible racial bias. Considering this experience, it's understandable why this location has garnered a low rating.
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January 2024 by Hannah-Marie Maze
Each employee encounter I’ve had here has been excellent but Mrs. Dina, she’s awesome. She always greets me with a smile and ends the transaction with a smile. My last bank run, she surprised me with lollipops in my deposit bag. Thank you so much. Love Mrs. Dina, she makes my mornings the best and she’s super quick with deposits too.
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January 2024 by Caz King
The customer service experience with Marc Duncan, the branch manager at US Bank in Salmon Creek, was exceptionally poor, and there are concerns about possible racial bias. Considering this experience, it's understandable why this location has garnered a low rating.
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January 2024 by Hannah Maze
Each employee encounter I’ve had here has been excellent but Mrs. Dina, she’s awesome. She always greets me with a smile and ends the transaction with a smile. My last bank run, she surprised me with lollipops in my deposit bag. Thank you so much. Love Mrs. Dina, she makes my mornings the best and she’s super quick with deposits too.
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December 2023 by Caz C.
The service received from Marc Duncan, the branch manager at US Bank in Salmon Creek, was notably subpar. There are concerns about potential discriminatory behavior on his part. Based on this encounter, it's clear why this branch has garnered a low rating.
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September 2023 by Ju Doronenko
Great service.
