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January 2024 by Bob Grasso
Been banking there for decades. No reason to change!
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January 2024 by Cherie King
The customer service experience with Marc Duncan, the branch manager at US Bank in Salmon Creek, was exceptionally poor, and there are concerns about possible racial bias. Considering this experience, it's understandable why this location has garnered a low rating.
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January 2024 by Hannah-Marie Maze
Each employee encounter I’ve had here has been excellent but Mrs. Dina, she’s awesome. She always greets me with a smile and ends the transaction with a smile. My last bank run, she surprised me with lollipops in my deposit bag. Thank you so much. Love Mrs. Dina, she makes my mornings the best and she’s super quick with deposits too.
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December 2023 by Caz C.
The service received from Marc Duncan, the branch manager at US Bank in Salmon Creek, was notably subpar. There are concerns about potential discriminatory behavior on his part. Based on this encounter, it's clear why this branch has garnered a low rating.
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September 2023 by Ju Doronenko
Great service.
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September 2023 by Judith King
wa I have had in a long time. Jason was extremely knowledgeable and efficient and solved the problem I had in minutes. I am very appreciative and recommend this Branch.Thanks Jason!..
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May 2023 by Matt Brown
I have always received excellent customer service from US Bank, the employees are friendly and knowledgeable. I appreciate the good service and a bank that has been well managed and survived the 2008 banking crisis well. I feel safe with my money at this bank and can not say the same at all other banking institutions. (It would be good if they could provide the employees with additional help, as it is a busy place)
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April 2023 by Taylor Kainu
I came in to open a business account and was assisted by Jason Nordstrom. He made the process so easy for me. This enthusiastic, upbeat energy was appreciated. He was very knowledge able and clear about what was required. He even made time for me without needing an appointment for my second visit. I would certainly recommend working with Jason if you can, we had a great experience and know feel comfortable reaching back out if questions arise later.
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April 2023 by Alma
Great customer service. I got here when they opened & was surprised at how efficient this branch is run. The gentleman who helped me was great.I normally go to the Orchards and Andressen branches & their employees have no customer skills at all.
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February 2023 by Carol Ellingson
There are never enough tellers, especially on a Friday. The wait time over the last 5 years has been about 20 minutes.
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November 2022 by Ivy B
Great Branch, we experience very good and friendly service there!
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October 2022 by Suela Cela
This is the branch I frequent a lot and I love and trust the employees there. Jason and Albi are always very kind and welcoming to everyone. They are short staffed but that's the reality everywhere, but they are very nice to let us know what services we can do online. I just learned how to cash my checks online and that saves me so much time now. People in line though have to be patient and understanding and not attack the employees - it's very easy to just get mad because you have to wait for 3 minutes. I experienced seeing how some rude people were treating the employees there the other day and that's unkind. I am overall very pleased with the services at the bank.
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October 2022 by Kimberly Romero
Why I keep my business banking here is beyond me. The service at this branch is horrible. Albi Delibashi at the counter does the absolute minimum. I’m very frustrated banking here.
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September 2022 by Kimberly R.
Albi Delibashi gives a very minimal and condescending service at the counter with my business banking. Time to switch. Very unhappy here.
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September 2022 by Nick Rothwell
This is one of the slowest branches I've ever been too. They definitely need to hire more employees. There is constantly a line inside and in the drive thru, with only one or two people working the deposit/withdrawals it seems.Unfortunate because this is the only branch nearby
