Called the City of Vancouver and explained that we had at least two leaks detected by a Leak Detection company. They were very good about putting my account on hold and making a note to make any adjustments to my bill necessary, once are repairs were done. Great Customer Service!
October 2025
Used their services for two years while renting a home in Vancouver. Their website even allows for tenants to pay online, even a custom amount in advance.
April 2023
People in the office are always super helpful, appreciate the resources they give out when I fell on hard times. Thank you!
