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October 2023 by Kim Trejo
Customer service is great the grounds were clean everytime I'm there there's enough cards I don't have to look for a card or wait in line to be able to get into my storage unit because there's so many people in the hallways moving our living in their storage unit this place isn't like that
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October 2023 by Autumn Tidwell
Cara is the ABSOLUTE BEST. After a horrendous experience with professional movers, she was the bright light at the end of a long, dark, dreadful tunnel. Superb customer service, went above and beyond, even helping provide additional recommendations about trusted movers.
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October 2023 by Cherylyn Coffey
I rented a uhaul from them it was fast pick up and easy drop off
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October 2023 by shawnell queirolo
Very friendly, clean and Cost is efficient and those are 3 priorities when renting.
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August 2023 by Wendy
In a world where decent Customer Service seems hard to find these days huge kudos to the whole team at the 72nd Avenue location as it has been the the best customer service I've seen in any industry in quite a long time. Having dealt with several other storage facilities in the past and having nothing short of an exhausting disappointing experience, leaving me so angry each time, the WEST COAST SELF STORAGE was a breath of fresh air. Kevin and Cara were great. However, we primarily dealt with AMAZING ABBY. Abby ALWAYS made sure our needs were ALWAYS met, and our questions always answered, even if we notoriously came in right before close. Thank you, Abby, for your patience. From space, deals, price to customer service, 72ND Avenue location is the BEST.
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August 2023 by Kyli Richardson
We have been so thankful for the ease and convenience from West Coast Self-Storage At Padden Parway. The facility feels safe and is so well cleaned and maintain. Thank you Abbey, who made our storage experience so easy and fun!
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August 2023 by Brandi McRae
Sarah was extremely helpful and kind. She made my experience better and easy. Highly recommend this storage place. Clean and organized
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August 2023 by CJ David-Erath
Cara merits 5 stars. She is pleasant and more importantly efficient, making it easy to do business with your company.
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August 2023 by Tamara Glaser
The process of storage units have gone up so much. I am looking to move my things elsewhere.
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June 2023 by Jean Micheals
I appreciated the professionalism, courteousness, and detail explanation/guidance that I received from Kevin when I went to access my storage unit for the first time and purchase some moving supplies.It was refreshing to receive such wonderful customer service during all that goes into moving. Kevin helped to make this part of the process go seamlessly! The office, yard, and units are impressively clean, secure, and are all well maintained!
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April 2023 by Darthdon
Great staff, very helpful. The facility is very nice, well kept! Restrooms on site, very clean, heated storage units! Definitely recommend!
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March 2023 by Eva Mendez
Sarah at west coast Vancouver location was professionally and helpful. Excellent staff. Thank you!
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February 2023 by A E
The units are easily accessible, the property is secure and kept clean and Kevin, in the office, is amazingly helpful and polite. Best storage facility I've ever rented from.
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January 2023 by Andy Bronkhorst
Kevin was a great help! Very professional and helpful. Would recommend using
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November 2022 by Michael Javelet
What a pleasure to deal with such a competent fellow as Kevin! We are all taken care of and he definitely keeps the trains on time! Could not me happier!
