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September 2023 by Kylie Maycumber
I purchased a vehicle from CDJR of Walla Walla this month, and I could not be happier!Everyone at the dealership was so nice, and Joe Morgan was absolutely GREAT to work with!After being around Joe when a family member purchased their car from him, I knew that when I bought my next one I would make sure to do the same! So glad I did!I can’t say enough good things about the entire car buying experience.Thank you for all of your help, Joe! I absolutely love my Lexus!
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September 2023 by Tony Billingsley
Recently worked on a transaction with Joe Morgan and he’s top notch! Very helpful, willing to work with an out of state buyer, but most importantly, respectful! If you’re ever in the market go see Joe and he’ll take care of you without you feeling pressured or overwhelmed in the process!
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September 2023 by Dawn Romig
We just purchased a truck there, and we love it. Joe Morgan helped us. He's by far been the best we've dealt with. He was fast, nice, and was NOT pushy. Had the stuff ready by the time we got there. I would recommend him. Thank you Joe Morgan!
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August 2023 by Kas “Kas” var
We purchased a sweet 2018 Tahoe Premier with the 6.2! Fully loaded, the ride is great and elegant. We drove 8 hours to pick it up and they were ready when we got there. The sales team and the finance manager were really great to work with. We traded in our other vehicle and got a fair offer on it, which helped. There was a hydraulic brake pump something that needed to be fixed but the warranty we got pretty much took care of it for a small cost. Haven't had any issues since. Pretty awesome ride!!
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August 2023 by Jerimiah Bonifer
Extremely happy with the service that was provided at CDJR of Walla Walla. Joe Morgan was our Sales Associate and honestly was the best we could have asked for. No pressure, let us go through the process at our own pace, and had all the right answers for each of our questions. We weren't in a rush to get a vehicle, but after our experience with Joe, we knew we were going to be happy. Once we decided to move forward, Joe made sure that everything was ready to go when we arrived to purchase. Our vehicle was detailed, fueled up, and paperwork was ready to go. I believe we were in and out in under an hour. Absolutely great experience.
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August 2023 by Chelsea Gentleman
I was in the market for a new vehicle, and after inquiring about a couple, I heard back promptly! Trevor was very knowledgeable, and professional, and was able to get me in an awesome vehicle that checked all my boxes, and fit my needs.The entire process was super easy, and quick!I 10/10 recommend CDJR Walla Walla to anyone who’s ready for that sweet new ride, you will not regret it!?
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August 2023 by Pat Purcell
My experience with maintenance on my tuck has been excellent. The courtesy driver makes it easy to drop off and pick up. JR and crew are knowledgeable and helpful. I would recommend them without hesitation.
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August 2023 by Ben W
Joe Morgan is an amazing person and a legend in what he does, he is Calm, Cool and Collected. We went there on a different mission and we got out there with a Jeep and it’s been a great ride. Thanks so much Joe Morgan for your knowledge and advices and your calls to check on us and wishing me happy birthday!
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August 2023 by Lawaia_kauai
Joe Morgan was very awesome and super helpful from beginning to end. He FaceTimed me to show me the truck kept in communication with me as we transitioned over to Idaho. When we arrived at the dealership he was the first one who greeted us at the door and everything he promised about the truck was all there. Thank you Joe for all of you help, kindness and support you definitely made this buying process the easiest I have ever had. Also the Manager Dave was awesome with this process and understood our needs for this truck. Thank you again CDJR team.
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July 2023 by Craig Taylor
We went to Chrysler Dodge Jeep Ram of Walla Walla to get a key made for our new to us car that only came with one key. Ten minutes and we were back on the road and the clerk of the service department gave our special needs son an mp3 player to pass the short time that we waited. We were very happy and would recommend them for your automotive needs.
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July 2023 by Polly Josifek
The crew at CDJR are wonderful!! They were friendly, knowledgeable and not pushy!! It was the best experience I have ever had buying a car!!
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July 2023 by Rxtasy8
I had Oil filter change entire rotation Performed. They were very fast and efficient. The service mgr. was very helpful.
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July 2023 by kylie baldwin
Always are very friendly and communicate very well with what needs done and when things will be done. They also always provide me a ride home from the dealership if it's going to be a wait which is so appreciated.
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June 2023 by aaron rittenour
A little over a year ago I took my wife’s Jeep in to the dealership to have the rack and pinion replaced. When we got the vehicle back we had wires hanging out from behind the steering wheel and the vehicle felt worse to drive than ever before. The clock spring had been destroyed and the dealership played the blame game and tried to pin it on us along with Les Schwab who did the alignment. Every mechanic shop we consulted with knew right away the mistake they had made. They offered to fix it for $1,200 but we found multiple other mechanics who offered to do it for $500.Shortly after this ordeal my wife and I left the country for work in Asia. We recently returned from this trip and took her vehicle to a mechanic to have it looked over as it had been parked under a roof for many months with only the occasional start. We received a call from the mechanic shocked at what they found. The rack and pinion job done on this vehicle seemed to have been done by a child. Nothing was tight, parts were missing and other things were severely damaged during the job they did. This mechanic told us he couldn’t believe we were driving this vehicle and was glad my wife hadn’t been killed from complete loss of steering. To fix the damage it would cost well over $2,500 at minimum.Our mechanic believes that without a doubt the dealership knowingly returned our vehicle in this condition. I won’t verbalize what that could be considered in a court of law, I’ll let you figure that one out.Glad my wife is still alive, but also horrified by the incredible incompetence and deceit from this dealership. I now have learned my lesson from this place as have many people I now know about. The Google review reply’s from the dealership on other reviews is nothing but the blame game, claiming they can do no wrong. I wrote a review last year and within 24 hours it had vanished from every google account accept my own.If you value your life and your vehicle don’t be a fool, go somewhere else to get your work done.
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June 2023 by Avis Rodriguez
Friendly, knowledgeable staff and quality customer service. The staff took the time to find us the perfect vehicle for our needs. And their service Dept is outstanding! Definitely a returning customer. ?
